Unlock Your Digital Future with ProServeIT:
Trusted Microsoft Cloud & IT Solutions Provider

To support your business to the fullest, technology should be part of your overall strategy, not an afterthought. ProServeIT is your trusted Microsoft Cloud and IT solutions provider in the U.S.A. and Canada.

Ready to unlock your digital future?

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Copilot for Microsoft 365 is your go-to AI-powered assistant that transforms the way you work. It uses large language models (LLMs) and your organization’s data to provide real-time intelligent assistance.

Working alongside the Microsoft 365 applications such as Teams, Word, Outlook, PowerPoint and Excel, your organization can enhance productivity, amplify creativity, and confidently rely on using responsible, secure AI, all while maintaining the flow of work.

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Copilot makes an impact on productivity, creativity, and time.

70%

of early Copilot users said they were more productive.

68%

said Copilot helped them jump-start the creative process.

85%

of users said Copilot reduced effort to complete their tasks.

Your Go-To IT Solutions Provider for Starting Your AI Journey

Choose your path to success that suits your organization's needs and preferences with our innovative AI solutions. Whether you’re creating a strategic AI roadmap, seeking rapid value through a pilot program, or waiting for the right opportunity, we’ve got you covered. Wherever you begin, rest assured that we provide the tools and resources to guide you every step of the way.

Option 1.

AI Assessment & Roadmap

Identify use cases
Understand value proposition
Create a strategic roadmap

Option 2.

Copilot for Microsoft 365 Pilot Launch

Quickly gain value with AI
Learn from the pilot program
Scale AI to other user groups

Option 3.

Status Quo

Now is not the right time
Unsure about AI
Need more AI knowledge

Our Modern Technology Framework

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

A solid technology framework includes the following components: Insights & Automation, Core Business Application, Productivity, Brand Experience, Departmental Applications, Infrastructure, and Cybersecurity. Does your framework include all seven? Scroll down. Have a read. When you are ready, we are here to chat.

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Cybersecurity

Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.

The House - Cybersecurity Door

Infrastructure

Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.

The House - Infrastructure Door

Productivity

Choose the right productivity tools that support your employees, no matter where they work and what devices they work with. The right tools are the ones that can be fully integrated and bring a long-term ROI.

The House Doors-03

Brand Experience

Whatever you implement in your organization, it needs to be user-friendly in order to achieve end-user buy-in. No digital transformation journey is complete without a solid adoption plan and effective end-user support.

The House - Brand Experience Door

Business Applications

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business applications serving similar purposes? Are your business applications integrated with each other?

The House - Business Applications Door

Insights and Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.

The House - Insights & Automation Door

ProServeIT's IT Services

Unlock your business’s full potential with ProServeIT. Discover how IT services tailored to your needs can drive innovation, streamline operations, and safeguard your organization in our dynamic digital landscape.

ProServeIT IT Services

Technology Advisory
Strategic guidance to navigate your IT landscape.

Our technology advisory services offer expert guidance and roadmaps to align your IT strategy with your business goals. We help you make informed decisions that support your long-term objectives and deliver maximum value.

Digital Transformation
Harness the power of technology services to drive business innovation and growth.

Embrace digital transformation to revolutionize your business operations. We focus on integrating cutting-edge technologies, optimizing business processes, and enhancing customer experiences, paving the way for sustained innovation and growth.

AI Assessment
Unlock AI’s potential with a tailored strategy for your organization.

Our AI assessments provide strategic roadmaps to harness artificial intelligence's transformative power. We identify key opportunities, assess your current capabilities, and outline steps to effectively incorporate AI to boost productivity and innovation.

Managed IT Services
Optimize your operations with expert IT management and support.

Trust ProServeIT as your managed service provider and keep your IT infrastructure operating smoothly and efficiently. From routine maintenance to strategic IT planning, our services provide 24/7 support, proactive management, and cost-effective solutions.

Managed Cybersecurity Services
Protect your organization with comprehensive cybersecurity solutions.

Managed cybersecurity services safeguard your business against cyber threats. We offer continuous monitoring, threat detection, and incident response to secure your digital assets and keep your organization resilient.

Custom Developments
Create tailored software solutions to meet your unique business needs.

Find personalized software solutions designed to fit your specific requirements. Whether you need custom application development or enhancements to existing software, we help you achieve operational excellence and meet your business goals.

ProServeIT Puts Security First!

ProServeIT is a part of Microsoft's elite Managed Security Solutions Provider (MSSP) program. This invitation-only program is for top Microsoft Partners who have demonstrated exceptional expertise in cybersecurity solutions, recognizing ProServeIT's advanced qualifications for Microsoft security solutions.

Furthermore, we are a member of Microsoft's Intelligent Security Association (MISA), which is comprised of a network of independent software vendors (ISV) and managed security service providers (MSSP) who have combined their solutions with Microsoft's security technology to better protect against a world full of growing cyberthreats.

Join online classes. Level up your skills. Enjoy special offers and big savings!

We're back with more content, more learning and more networking! ProServeIT Academy is proud to present our new line-up for virtual learning. Our new online classes includes presentations, demos, roundtable discussions, fireside chats, and Q&A's.

There are courses for everyone from IT stakeholders, CEOs and their executive team, Line of Business Leaders (Finance, Sales, Marketing, Operations Leaders), HR leader, and anyone else who'd like to learn about how technology strategy should be fully integrated with business strategy.

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You can register anytime throughout the semester. Click the button below to learn more and sign up for the course(s) of your interest.

Learn More & Register

We believe in using business as a force for good.

Certified B Corporations are part of a growing movement of people using business as a force for good. Across over 95 countries in over 160 industries, over 8,000 companies are putting people and the planet before profits and redefining what it means to be successful in business.

ProServeIT is immensely proud of becoming a B Corp and deeply committed to making the world a better place with technology. We've been doing this work over the last 20 years and will continue to do so. To us, a B Corp certification is more than a stamp of approval. It is our culture, our lifestyle.

To learn more about ProServeIT’s B Corp Certification, visit our official profile on B Corporation website.

ProServeIT is on the list! Canada's Top Small & Medium Employers for 2024

We have been recognized by Mediacorp Canada Inc. and The Globe and Mail as one of Canada’s top Small & Medium Employers for 2024.

Insightful Readings: Explore Our Blog Posts

Get the latest news and trends on artificial intelligence.

Top 5 Cybersecurity Trends to Watch for in 2025

Cybersecurity

Kaavya Shah

As we mark Cybersecurity Awareness Month, it’s essential to consider how the swift pace of technological advancement demands stronger cybersecurity measures to combat increasingly ...

Kaavya Shah

4 Key Strategies for Building a Robust AI Infrastructure

Artificial Intelligence

Hyun-Jin Im

The growing influence of Artificial Intelligence is transforming industries globally, offering both new opportunities and challenges. The State of AI Infrastructure —an annual ...

Hyun-Jin Im

AI Infrastructure: The Backbone of Modern Business Innovation

Artificial Intelligence

Cassandra Quintana

Artificial Intelligence (AI) is not just a trend, but the driving force behind the future of every industry—from healthcare to finance and retail. Just as a city's future depends ...

Cassandra Quintana

Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com.

What does digital transformation mean to businesses?

Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.

How can ProServeIT help me with my digital transformation?

ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right applications for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.
We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.
We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.

What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email.

Who do you serve? Geographic regions, industries, and the size of organizations?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials.

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!

Unlock Your Digital Future with ProServeIT: Trusted Microsoft Cloud & IT Solutions Provider

These companies trust our IT Services to unlock their digital future.

Copilot for Microsoft 365 is available for businesses of all sizes!

Your Go-To IT Solutions Provider for Starting Your AI Journey

Explore How Our Modern Technology Framework Can Help Your Organization