Managed IT Services is the practice of outsourcing the management of all, or part of, your IT-related requirements. We call it the "CEO's Best Friend", as it reduces IT headache and expenses while helping your business stay productive and ahead of the competition.
As technology becomes a more integral part of conducting business, the level of sophistication behind day-to-day support must elevate to keep your employees working smoothly. Through Managed IT Services, you can ensure you have the right technology, infrastructure, and the level of support for your business at the budget that works for you.
Reduce IT Headaches
Achieve cost-efficiency
24/7/365 support & monitoring
Whether it's help with Operational IT (such as password resets, software/hardware support, or remote desktop support) or Strategic IT (such as putting together a proactive security strategy to help mitigate threats, licensing support, or guidance to help reduce costs), Managed Services is a highly customized process, tailored to your specific needs.
Thank you for the quick response & quick fix.
Kelvin is so good at his job I am retroactively naming my son after him. He's 15, but he'll adapt.
Immediate action, Problem solved and very friendly staff. Thank you.
Thank you very much for the great service! My ticket was addressed in timely manner. I like very much how patient and friendly was Vladimir who handled this ticket
The agent listened to the issue and made efforts to fix the issues.
Jinsong did a great job working with our network phone provider to get this problem resolved. He was accessible to us even off hours
Oscar was very helpful and explained what he was doing to my computer as he did it. He was also willing to answer questions that did not pertain to my original issue.
Took the time to thoroughly resolve the problem.
Mining Industry
45 Employees
Improved data security & integrity.
Speedy resolution of IT support issues.
Increased productivity throughout their organization.
Transportation
500 Employees
Better cost control.
Full utilization of valuable in-house IT resources.
Internal IT staff to focus more on overalls goals and objectives.
Nonprofit
1,000+ Employees
Instant continuous support for any technical issues.
Easy access to technical resources.
Increased data security and optimize technology.
Our 4-Part webinar series explores the Managed IT Services journey from start to finish. From understanding what to look for in a Managed IT Services partner to questions you should be asking when signing a Managed Services agreement, to integrating Managed IT Services into your existing IT department, to next steps, and more, this series will give you the holistic overview you need to determine if Managed Services is the right step for you.
Video 1: What are Managed Services?
Video 2: Signing a Managed Services Agreement? What You Need to Know
Video 3: Integrating Managed Services with Your IT Department
Video 4: You've Signed Your Managed Services Agreement - Now What?