Successful technology change management equals a higher adoption rate. But, a lower than expected technology adoption rate is a common business challenge experienced by many. Microsoft Teams has been implemented by over 500,000 organizations and it can be deployed quickly and securely when done right.
For those organizations who rapidly implemented Teams and are experiencing low adoption, a 3-day Modern Workplace Discovery & Assessment is the quickest way to help your people fully utilize it to increase their productivity and your ROI on IT spend.
Understand how Teams can be better utilized within your organization.
Receive best practices and advice regarding change management and governance of your Teams environment.
Receive 1-on-1 support and knowledge transfer.
The Municipal Property Assessment Corporation (MPAC) provides a comprehensive database of information for more than 5 million properties in Ontario. Through a Teams Governance Workshop, they were able to understand how their employees could collaborate and share information more effectively utilizing Microsoft Teams.
The Workshop showed MPAC several ways that they could accelerate their digital transformation by aligning their business opportunities and challenges with the capabilities of Teams.
The more you digitize your business, the more need there is for real-time support for your people to ensure the ROI and productivity you're looking for. Many organizations choose to outsource their IT service desk to provide high-quality, real-time, 24/7/365 end-user support in the most cost-efficient way.
includes support on password reset, Microsoft Office suite, email, software/hardware, and more.
includes Support Services Essentials plus support on remote desktop , business process, custom 3rd party application support, and more.
WIIFM - i.e. What's in it for me? - is the key to getting your people excited about the technology you're adopting. If the new technology that you're implementing can dramatically reduce the amount of manual work that your employees want to avoid at all costs, they should be jumping for joy that you're providing a solution that helps!
Some of the manual processes on top of the "automation wish list" for many organizations include vacation time approval, new employee onboarding activities, and recording sick days. Not only can these be automated, but by integrating them with Microsoft Teams, it makes it even easier for your people to use! Automation can be done efficiently, with little time and financial commitment. In fact, automation of one manual process can be done within a day.
With this automation in place, HAVI's processing time for new employees has been significantly reduced. What used to take 5+ hours now takes approximately 40 minutes. The automated coordination ensures that each new employee has exactly what they need on their first day of work. Read more about HAVI's story.
Employees will choose to implement their own shortcuts to make their jobs easier.
Improper technology implementation means a drop in productivity and less engaged employees.
These lead to higher employee turnover and cybersecurity breach incidents.
Starting a journey of any technology deployment and implementation with a solid plan that includes a comprehensive deployment guide and user training plan is a smart way to ensure higher user adoption and successful change management.
For those who would like to deploy Microsoft teams quickly and securely and ensure a successful adoption, start with the 1-day Teams Workshop.
Evaluate your remote work options and business implications in one workshop.
Receive a deployment guidance report including a checklist and installation guide.
Get additional resources such as adoption kit, potential challenges, and comprehensive technical guide.
Determine the impact of the solution on your end-users' workloads.
Involve your end-users early and open dialogue to ensure that the new solution meets their needs.
Plan proper governance. Without it, everyone will make their own rules and your new digital environment will quickly become chaotic.
Have a plan for proper end-user support. If your in-house resources are not sufficient short-term and/or long-term, consider outsourcing.
Check out these blogs for more information on addressing change management in your organization, then book a call with us and let's get started achieving the results you need and the ROI you're looking for!