Choose the right productivity tools that support your employees no matter where they work or what devices they work with, that can be fully integrated to bring a long-term ROI.

As a certified Microsoft Solutions Partner for Modern Work and specialist in Adoption and Change Management,  we have the expertise to help boost your productivity and make the shift to hybrid work by using Microsoft 365. 

Modern Work - Specialist Adoption and Change Management     Modern Work Colour


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We need to be able to work from any location, communicating with each other and with customers, suppliers, partners, etc.
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We need all our productivity tools to be fully integrated with each other to maintain data hygiene.
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We need to able to access all productivity tools no matter what device we use.

Are these common business objectives relevant to your organization? Explore Microsoft Teams and SharePoint.

Microsoft Teams

Microsoft Teams is your hub for teamwork and collaboration, giving you the platform you need to manage all your conversations (individual and team instant messaging and regular phone calls - you can have Teams as your phone system), conferencing calls, shared documents and files, and Outlook calendar. It also integrates with other applications included in your Office 365 / Microsoft 365 license such as SharePoint, OneDrive, OneNote, Outlook, etc. 

Teams Calling Pilot


Time to implement virtual calling features that you and your employees need? Ready to reduce your overall costs and maintenance requirements? By enabling Teams Calling, you can enhance your entire Teams experience to ensure maximum ROI, and allow for seamless, holistic collaboration across your entire organization.  

Through the Teams Calling Pilot, you'll work with our experienced Teams professionals to receive guided, 1-on-1 setup, implementation support, and documentation of your Teams Voice call flow design, direct routing scripts, and more. 


decktopReceive guided, 1-on-1 setup,
implementation support, and documentation around call flow design, direct routing scripts to add/remove users.


optimizationAchieve cost-efficiency.  Switch from a CapEx to OpEx model and reduce your overall costs and maintenance requirements


planTest before org-wide
implementation. Test out Direct Routing, through Teams and SIP services, and find out firsthand if it’s a valid replacement for your phone system


Share Point at its core is a cost-effective and versatile online content management platform that can be accessed from anywhere via any device. It helps organizations to store, manage, and collaborate on corporate documents in the most secure manner, and includes co-authoring capabilities so that your team can work on the same document at the same time. It can also be built out to include workflow automation for an efficient document approval process.

SharePoint-in-a-Day Workshop

Price: $2,000

If SharePoint is the right productivity tool, adopt it quickly with a Share Point-in-a-Day Workshop.

Explore best practices and built-in integrations to improve search capabilities for your users (especially important, given your online content management platform will have a huge amount of data). Includes full implementation and deployment of one of your unique business use-cases via SharePoint, and a roadmap to build out the future of your SharePoint environment. 


decktopReceive a customizable SharePoint solution for one of your top business use-cases. 

MS 365 Enable Outlook & Microsoft 365 integrations to make it easier for your end-users to use SharePoint.

arget blackImprove search capabilities by being able to simultaneously search Outlook, SharePoint, Microsoft 365, and OneDrive for emails and attachments – all from an Outlook search pane!

Where to start to improve your organization's productivity

Teams and SharePoint are included in all Microsoft 365 (formerly Office 365) licenses for both business and enterprise SKUs. Download a PDF of Microsoft 365 License Details to see what is included in each license. 

There are several versions of Microsoft 365, so if you haven't selected your license yet and are wondering where to start, this decision-tree will help you determine which license is the best fit for your organization's unique needs.

Have Microsoft 365 but aren't sure if it's the optimal choice for your organization? Take this quick questionnaire and this corresponding blog to get more insight.  

Automation, a creative way to improve team productivity even more!

Microsoft Teams Automation

Automating manual, repetitive tasks is one of the top ways to improve productivity. Some simple manual processes our customers often want to automate include vacation time approval, onboarding activities, and recording sick days. These can not only be automated but also be integrated with Microsoft Teams to make it even easier for your people to use. Automation can be done efficiently with little time and financial commitment, and, in fact, automation of one of your manual processes can be done within a day.  

Productivity for Your Remote Workers - Always!

With the COVID-19 pandemic, many organizations were forced to switch their workforce over to remote working. Interestingly, remote work productivity did not decrease - in fact, quite the opposite. 

During COVID-19, ProServeIT helped several organizations to transition over to a remote work platform. We helped companies to ensure that there was no disruption in end-user productivity by implementing tools like Teams, Office 365, and Windows Virtual Desktop to keep them connected.

Customer Story

In less than 24 hours, ProServeIT helped set up Teams as their virtual event platform so that Boys & Girls Clubs of South BC could host a virtual fundraising event.

Solid Technology Framework Means IT As a Business Enabler

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Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.
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Business Applications

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business applications serving similar purposes? Are your business applications integrated with each other?
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Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.
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Insights & Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.
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Brand Experience

A fragmented approach to marketing, sales, and customer service typically leads to a suboptimal brand experience for your audience. A clear, comprehensive framework and the right technology enable your team to create a stellar brand experience.

Relevant Resources

SharePoint Workflows-1
5 Types of SharePoint Workflows: Make Your Life Easier with Automation
Project Managers- blog
Microsoft Teams for Project Managers: Top 5 Tips to Get Started Today!
What is SharePoint (In Plain English)?