Unleash the Power of Dynamics 365 to Eradicate Information Silos and Increase Lead Generation

Providing the best customer experience for your existing and prospective customers means that you need to have consistency across your channels, From sales to customer services to ops, financials, and marketing, each piece of the puzzle must work together in harmony to help present a holistic and cohesive view of your organization. Dynamics 365 CRM works to connect all these channels, breaking down information silos to provide seamless support across the breadth of your business. 

 

 

 

 

Easily Access Relevant Information 

Collect specific information about accounts and opportunities from Outlook, Calendar, and manually internal Dynamics 365 CRM data. If you are also using Power BI, you can visualize your finding through dashboards and contextual charts to make findings quicker. 

Optimize Operations; Empower Employees 

Dynamics 365 CRM can better manage your business needs with more intelligent processes and predictive guidance. With its familiar tools and actionable insights, Dynamics 365 CRM arms your employees with a 360-degree customer view, holistic opportunity tracking and insightful analytics. 

Automate Processes To Increase Sales Velocity 

Dynamics 365 CRM provides you with an opportunity to innovate new business models and automate your processes, shifting you from ‘reactive’ to ‘proactive’. And as part of the Office 365 platform, Dynamics 365 CRM can identify potential prospects based on predictive intelligence. 

Dynamics 365 Applications to Connect Your Entire Business

Dynamics 365 provides a comprehensive solution that connects your entire business, so that you can be more efficient and effective in dealing with your customers. Various role-based applications within Dynamics 365 can provide better focus for your employees and make Dynamics 365 your own.  

 

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Marketing 

With the marketing application, you can use AI to orchestrate personalized journeys for your customers and prospects, helping to build customer trust with Dynamics 365's unified and adaptable platform. 

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Sales 

Dynamics 365's Sales application helps you to understand your customers' needs and uncover and nurture leads to accelerate deals and build credibility and trust. In addition, remote collaboration capabilities help your team to stay connected, no matter where they're located.

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Service 

Whether you have Customer Service or Field Service agents, Dynamics 365's Service application will empower your agents and technicians to resolve your customer issues in a more timely manner, and utilize AI to provide faster resolution.

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Finance 

Predicting customer payments and projecting cash flow are just a few ways that Dynamics 365's Finance application can help your organization to enhance your financial decision-making.

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Operations 

The Operations application of Dynamics 365 helps you to move from a reactive operational model to a predictive one, so that you can consistently ensure that your products are delivered on time and your resources are optimized so that you can adapt to change, and ensure business continuity.  

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Human Resources 

The HR application of Dynamics 365 provides a way for you to optimize your human resources programs. Simplify benefits and compensation, track leaves and absences, record certifications and training, and more, all from one centralized data repository. 

Your Trusted Dynamics 365 CRM Partner

We’ll work with you to implement a sales-ready Dynamics 365 CRM system in the most efficient way possible. Contact us to get started!