Providing the best customer experience means consistency across your channels, from sales to customer services to ops, financials, and marketing. Dynamics 365 CRM works to connect these channels, breaking down information silos to provide seamless support across the breadth of your business.
Easily integrating with Office and Outlook as part of the Office 365 Cloud platform, Dynamics 365 CRM is available virtually anywhere, anytime, on any device. So how can you make the most from Microsoft Dynamics 365 CRM?
Collect specific information about accounts and opportunities from Outlook, Calendar, and manually internal Dynamics 365 CRM data. If you are using Office 365’s Power BI, you can visualize your finding through dashboards and contextual charts to make findings quicker.
Dynamics 365 CRM can better manage your business needs with more intelligent processes and predictive guidance. With its familiar tools and actionable insights, Dynamics 365 CRM arms your employees with a 360-degree customer view, holistic opportunity tracking and insightful analytics.
Dynamics 365 CRM provides you with an opportunity to innovate new business models and automate your processes, shifting you from ‘reactive’ to ‘proactive’. And as part of the Office 365 platform, Dynamics 365 CRM can identify potential prospects based on predictive intelligence.
ProServeIT’s Dynamics 365 CRM Jumpstart is a perfect way to get a sales-ready CRM system (including implementation, configuration, and training), which will help you organize your scattered data (between your team members’ notebooks, inboxes, laptops, etc.) in one place.