Unlock Your Digital Future

To be a true business enabler, technology should be part of your overall strategy, not an afterthought.

Ready to unlock your digital future?

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In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

A solid technology framework includes the following components: Insights & Automation, Core Business Application, Productivity, Brand Experience, Departmental Applications, Infrastructure, and Cybersecurity. Does your framework include all seven? Scroll down. Have a read. When you are ready, we are here to chat.

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Cybersecurity

Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.

The House - Cybersecurity Door

Infrastructure

Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.

The House - Infrastructure Door

Productivity

Choose the right productivity tools that support your employees, no matter where they work and what devices they work with. The right tools are the ones that can be fully integrated and bring a long-term ROI.

The House Doors-03

Brand Experience

Whatever you implement in your organization, it needs to be user-friendly in order to achieve end-user buy-in. No digital transformation journey is complete without a solid adoption plan and effective end-user support.

The House - Brand Experience Door

Business Applications

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business applications serving similar purposes? Are your business applications integrated with each other?

The House - Business Applications Door

Insights & Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.

The House - Insights & Automation Door

“Patient & understanding”

"It has been a pleasure working with your amazing team. You’ve been so patient and understood our requirements. More importantly, you scheduled to get our Office 365 project wrapped up despite some hurdles we faced along the way.

We look forward to working with you again!"

“Flexible & hardworking”

"ProServeIT worked seamlessly with our own IT department and the FastTrack Center. Together, we deployed the necessary infrastructure to migrate from a mixed Exchange and Google Apps environment to Office 365.

We did this against an aggressive migration schedule during one of our busiest sales periods. There has been great feedback since the project completed, and we saw swift adoption by our users."

“10+ years of great work”

"ProServeIT's expertise in Office 365 Business technologies such as SiteCore and Azure, professionalism in delivering the necessary training for our end-users, and effective communication with our team have exceeded our expectations.

We very much value our working relationship with ProServeIT!"

“Successful Azure implementation”

"ProServeIT helped us implement Azure to ensure our website expansion project was a success with the storage solution we required.

The experienced team at ProServeIT was the key in helping us envision the benefits of using Azure for our enhanced website. It was a pleasure to work with them!"

“Passion & Professionalism”

“When you have a company that is behind you and is rooting for your company to succeed, it makes it easier. Everybody at ProServeIT has demonstrated professionalism, passion, and good customer focus. From the beginning, ProServeIT was able to adapt very quickly to our environment, provided guidance and technical expertise where things were missing in the organization.”

“Peace of mind”

"The vulnerabilities our previous environment may have been exposed to, have now been addressed and we feel more confident with our data security.

Knowing that our environment is monitored 24/7 by an experienced team like ProServeIT gives us the peace of mind we were looking for!"

“Productivity & efficiency”

"ProServeIT’s expertise in custom development and IT managed services has greatly helped our team stay productive and efficient.

Our team appreciates ProServeIT’s commitment looks forward to continuing to work with the ProServeIT team."

“Quality implementation”

"ProServeIT helped us implement Office 365, Azure and Dynamics 365 for our organization.

This has allowed us the opportunity to access people that are struggling with learning worldwide, and we can actually transform their lives. We can give them a different future."

“Cloud backup for client safety”

"Our agency has decided to use Office 365 and Azure for our cloud backup solution and we trust that these solutions meet our needs in terms of our clients' safety and confidentiality of their information."

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Our Work

We serve companies of all sizes in all industries to provide them with the customized IT solutions that can give them a competitive advantage.

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Join online classes. Level up your skills. Enjoy special offers and big savings!

We're back with more content, more learning and more networking! ProServeIT Academy is proud to present our new line-up for virtual learning.

Our new online classes includes presentations, demos, roundtable discussions, fireside chats, and Q&A's.

There are courses for everyone from IT stakeholders, CEOs and their executive team, Line of Business Leaders (Finance, Sales, Marketing, Operations Leaders), HR leader, and anyone else who'd like to learn about how technology strategy should be fully integrated with business strategy.

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You can register anytime throughout the semester. Click the button below to learn more and sign up for the course(s) of your interest.

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Defend Smarter, Not Harder: Effortless Tech Security with Alarm Guardian

Powered by AI-based cybersecurity technology from Microsoft and a team of highly trained and skilled cybersecurity experts, our Alarm Guardian security managed service helps businesses to detect cyberthreats early and to mitigate the incidents (i.e., hacking, ransomware, data breaches) around the clock.

We help protect your business from hackers and data breaches by using the following philosophy: Detect Early. Mitigate Properly.

Learn More

Technology Roadmap Lite (Designed for CEOs)

Every executive understands the importance and necessity of technologies in achieving business objectives. A simple, easy to understand bird’s eye view of your technology requirements is a game changer in achieving growth and sustainability of your business while avoiding redundancy and overspent.

Get Started

ProServeIT is on the list! Canada's Top Small & Medium Employers for 2023

We have been recognized by Mediacorp Canada Inc. and The Globe and Mail as one of Canada’s top Small & Medium Employers for 2023.

Insightful Readings: Explore Our Blog Posts

What is a CEO’s Strategic Technology Roadmap?

ProServeIT

In our previous blog on the CEO’s Technology Strategy Framework, we discussed a Strategic Technology Roadmap and what it can do for your organization. In this blog, we want to ...

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Master IT Budget: 3 Tips Aligned with Your Technology Roadmap

Onyeka Ndukwe

As a CEO or executive, your responsibilities extend beyond leading your team and delivering on business objectives. You are also tasked with making crucial decisions about ...

Onyeka Ndukwe

Technology Framework & Roadmap: Domino's Pizza Success Story

ProServeIT

A technology strategy framework and strategic technology roadmap are two key weapons in a CEO’s arsenal. When you have a flexible and scalable foundation that’s rooted in the ...

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7 Key Benefits of a Technology Roadmap

ProServeIT

Does your organization have a technology roadmap? Are you focusing on your IT strategy in a way that will help you to push your business forward? A number of organizations don’t ...

ProServeIT

Improve your Insurability and Protect your Business with Cybersecurity

ProServeIT

Cybersecurity threats are becoming increasingly common in today's digital age, and no organization is immune to these risks. According to a recent survey by the Small Business ...

ProServeIT

Leverage AI's Potential: Microsoft Copilot & Highlights from RSA 2023

Onyeka Ndukwe

As IT professionals, we are constantly looking for new ways to stay ahead of the curve when it comes to technology and cybersecurity. This year, Microsoft is introducing a ...

Onyeka Ndukwe

ProServeIT Joins Microsoft's Exclusive MSSP Program

ProServeIT

ProServeIT Corporation is pleased to announce that they have joined Microsoft’s elite Managed Security Solutions Provider (MSSP) program. This invitation-only program is for top ...

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The Good and Bad of Artificial Intelligence in Cybersecurity

ProServeIT

Since its launch in November 2022, ChatGPT has gained widespread popularity, with over 100 million people worldwide now using it. This AI-powered chatbot has proven to be a highly ...

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What is SharePoint In Plain English?

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What is SharePoint? What can it do for me? What do I need to know about it? Why should I use it? Do these questions sound familiar? Have you found yourself wondering what ...

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Power BI Usage Metrics Across All Workspaces: Step by Step

Scott Sugar

In this blog, we will discuss how you can leverage Power BI workspaces to enhance usage metrics and analytics for your data visualization reports, dashboards, and datasets within ...

Scott Sugar

Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com.

What does digital transformation mean to businesses?

Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.

How can ProServeIT help me with my digital transformation?

ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right applications for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.
We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.
We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.

What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email.

Who do you serve? Geographic regions, industries, and the size of organizations?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials.

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!

Unlock Your Digital Future

To be a true business enabler, technology should be part of your overall strategy, not an afterthought.

Ready to unlock your digital future?

Make technology a True Business Enabler