Unlock Your Digital Future

To be a true business enabler, technology should be part of your overall strategy, not an afterthought.

 

Ready to unlock your digital future?

Productivity

Choose the right productivity tools that support your employees, no matter where they work and what devices they work with. The right tools are the ones that can be fully integrated and bring a long-term ROI.  

Business Apps

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business apps serving similar purposes? Are your business apps integrated with each other?

User Experience

Whatever you implement in your organization, it needs to be user-friendly in order to achieve end-user buy-in. No digital transformation journey is complete without a solid adoption plan and effective end-user support.

Insights & Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.

Cybersecurity

Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.

Infrastructure

Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.

Website

 

Mailbox Guardian

Reduce your chance of being a victim of cybercrime by securing your employees' inboxes. Designed for organizations who have a Microsoft 365 license and use Exchange Online, Mailbox Guardian scans your environment, then provides a Secure Score, a list of recommendations to follow, and implementation of IT security tools to protect your mailboxes going forward.

Office Capacity Manager App

Are you looking for ways to bring your employees back into the office in a safe and secure manner without having to manually approve everyone who goes onsite? A device-friendly app, the OCM provides employee number management and screening, while allowing employees to reserve desk space to avoid overcrowding.

Windows Virtual Desktop Proof of Concept

Did you implement a "Plan B" while enabling remote work during the initial COVID-19 lockdown? A Virtual Desktop Infrastructure (VDI) is a long-term, sustainable "Plan A" option for large corporations, especially those that need to meet various regulatory requirements. Test drive Windows Virtual Desktop (WVD), a cost-efficient Cloud-based desktop and app virtualization service, with a Windows Virtual Desktop Proof of Concept.

Mukesh was super helpful and patient, and was able to talk me through the processes to ensure my laptop was adequately protected against viruses, and remove unnecessary applications to speed my laptop up. Thank you so much Mukesh.

Excellent, good service, fast response!

Ben was extremely polite and very helpful. He made himself available to resolve the issue and offered guidance on how to proceed regarding entering another ticket for another required change. Thank you Ben for your exemplary customer service!

Jinsong did an excellent job of isolating the issue, proposing a workable solution and executing the solution. He kept me informed of progress the entire way and followed up to ensure the solution was to my exact liking. He then went above and beyond by proposing a further tweak that will save our team time and effort going forward every time we execute this task.

Mukesh was able to fix my issue right away. He was knowledgeable and was able to troubleshoot every obstacle. Very fast and efficient.

Chris was extremely helpful, available and relentless at finding a solution for my issue.

Samantha A. @ Right to Play International
Etienne F. @ Subaru Canada Inc.
Samantha E. @ Big Brothers Big Sisters of Canada
Michael N. @ Apri Insurance Services
Angelynne P. @ Safehaven
Carly H. @ Six Degrees Medical
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Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com

What does digital transformation mean to businesses?

Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.

How can ProServeIT help me with my digital transformation?

ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right apps for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

  • We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.
  • We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.
  • We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.
What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email. 

Who do you serve? Geographic regions, industries, and the size of organizations?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials. 

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!