ProServeIT | Cloud & IT Service Provider

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

A solid technology framework includes the following components: Insights & Automation, Core Business Application, Productivity, Brand Experience, Departmental Applications, Infrastructure, and Cybersecurity. Does your framework include all seven? Scroll down. Have a read. When you are ready, we are here to chat.

Build your Technology Roadmap

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We have extensive experience in high-demand Microsoft Cloud Solution areas to help you with your digital transformation.

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Productivity

Choose the right productivity tools that support your employees, no matter where they work and what devices they work with. The right tools are the ones that can be fully integrated and bring a long-term ROI.

Explore Productivity Tools

Business Applications

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business applications serving similar purposes? Are your business applications integrated with each other?

See More Questions to Ask

Brand Experience

Whatever you implement in your organization, it needs to be user-friendly in order to achieve end-user buy-in. No digital transformation journey is complete without a solid adoption plan and effective end-user support.

Learn More

Insights & Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.

See Customer Stories

Cybersecurity

Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.

Learn Where to Start

Infrastructure

Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.

Explore Your Options

Happy International Women's Day 2023!

At ProServeIT, we are committed to forging a gender equal world free of bias, stereotypes and discrimination. We want to make women feel more welcome and empowered in the IT industry. In celebration of International Women's Day, ProServeIT and LineZero employees made pledges and created a cohesive video on how we will #EmbraceEquity.

We continue to celebrate women's achievements, raise awareness against bias, and take action for equality!

○ Blog: Embracing Equity to Move Towards Gender Equity
○ Blog: Celebrating International Women’s Day 2022
○ Blog: How to Promote Diversity, Equity and Inclusion in the Workplace

Join the interactive classes. Level up your skills. Enjoy special offers and big savings!

We're back with more content, more learning and more networking! ProServeIT Academy is proud to present our new line-up for virtual learning starting July 2022.

Our new interactive classes will include presentations, demos, roundtable discussions, fireside chats, and Q&A's.

There are courses for everyone from IT stakeholders, CEOs and their executive team, Line of Business Leaders (Finance, Sales, Marketing, Operations Leaders), HR leader, and anyone else who'd like to learn about how technology strategy should be fully integrated with business strategy.

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You can register anytime throughout the semester. Click the button below to learn more and sign up for the course(s) of your interest.

Learn More & Register

Protect Your Digital Assets with ProServeIT’s Alarm Guardian Managed Cybersecurity Solution

A 24 x 7 x 365 managed cybersecurity solution, Alarm Guardian utilizes Azure Sentinel, Microsoft’s Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) technology, to monitor, detect, and respond to potential threats in your digital environment so you don't have to.

Learn More

Technology Roadmap Lite, Designed for CEOs

Every executive understands the importance and necessity of technologies in achieving business objectives. A simple, easy to understand bird’s eye view of your technology requirements is a game changer in achieving growth and sustainability of your business while avoiding redundancy and overspent.

Explore Your Options

Jinsong was such an incredible help! He helped us so immensely, and we want to thank him for being so great. All of our problems were fixed in such a timely manner. He even helped with our computer speed to top it all off!

Mukesh was super helpful and patient, and was able to talk me through the processes to ensure my laptop was adequately protected against viruses, and remove unnecessary applications to speed my laptop up. Thank you so much Mukesh.

Service was issue resolved right away!

Great service, Deena actioned this ticket quickly and informed once complete.

Excellent, good service, fast response!

Ben was extremely polite and very helpful. He made himself available to resolve the issue and offered guidance on how to proceed regarding entering another ticket for another required change. Thank you Ben for your exemplary customer service!

Took the time to thoroughly resolve the problem.

Madhav was amazing and quick and I really enjoyed working with him. I hope to get him again the next time! Sorry about the empty reply, I replied above the line in the auto-email but I guess it didn't register it. Thank you!

Jinsong did an excellent job of isolating the issue, proposing a workable solution and executing the solution. He kept me informed of progress the entire way and followed up to ensure the solution was to my exact liking. He then went above and beyond by proposing a further tweak that will save our team time and effort going forward every time we execute this task.

Mukesh was able to fix my issue right away. He was knowledgeable and was able to troubleshoot every obstacle. Very fast and efficient.

Chris was extremely helpful, available and relentless at finding a solution for my issue.

This ticket was for one of our VPs who has experienced many different issues with her PC. Courtney called at the agreed upon time, did very effective troubleshooting with the user and took many steps to rectify the situation. The user is very happy with the functionality of the PC and I believe Courtney did an amazing job dealing with this high priority issue. Good job Courtney, keep up the great work!

John was really great, patient, and helped solved our urgent problem same day, thank you!

Very helpful and friendly team. Got prompt response and support

Angela C. @ Big Brothers Big Sisters of Canada

Samantha A. @ Right to Play International

Roger D. @ AES Engineering

Kevin O. @ Six Degrees Medical

Etienne F. @ Subaru Canada Inc.

Samantha E. @ Big Brothers Big Sisters of Canada

Barb H. @ Vive Crop Protection Inc.

Jasmine F. @ AES Engineering

Michael N. @ Apri Insurance Services

Angelynne P. @ Safehaven

Carly H. @ Six Degrees Medical

Kevin O. @ Six Degrees Medical

Aubree E. @ Genuine Health

Lydiah M. @ Right To Play

Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com.

What does digital transformation mean to businesses?

Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.

How can ProServeIT help me with my digital transformation?

ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right applications for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.
We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.
We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.

What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email.

Who do you serve? Geographic regions, industries, and the size of organizations?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials.

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!

Unlock Your Digital Future

To be a true business enabler, technology should be part of your overall strategy, not an afterthought.

Ready to unlock your digital future?

Make technology a True Business Enabler