Unlock Your Digital Future

To be a true business enabler, technology should be part of your overall strategy, not an afterthought.


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Make technology a True Business Enabler

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy. 

A solid technology framework includes the following components: Insights & Automation, Core Business Application, Productivity, Brand Experience, Departmental Applications, Infrastructure, and Cybersecurity. Does your framework include all seven? Scroll down. Have a read. When you are ready, we are here to chat.

HubSpot Video

Explore the Modern IT House: Our Modern Technology Framework


Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.

The House - Cybersecurity Door

Open the Door



Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.

The House - Infrastructure Door

Open the Door



Choose the right productivity tools that support your employees, no matter where they work and what devices they work with. The right tools are the ones that can be fully integrated and bring a long-term ROI.  

The House Doors-03

Open the Door


Brand Experience

Whatever you implement in your organization, it needs to be user-friendly in order to achieve end-user buy-in. No digital transformation journey is complete without a solid adoption plan and effective end-user support.

The House - Brand Experience Door

Open the Door


Business Applications

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business applications serving similar purposes? Are your business applications integrated with each other?

The House - Business Applications Door

Open the Door


Insights & Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.

The House - Insights & Automation Door

Open the Door


These companies put their trust in ProServeIT to help unlock their digital future.  

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We serve companies of all sizes in all industries to provide them with the customized IT solutions that can give them a competitive advantage.

Introducing ProServeIT Academy!

Join online classes. Level up your skills. Enjoy special offers and big savings!

We're back with more content, more learning and more networking! ProServeIT Academy is proud to present our new line-up for virtual learning.

Our new online classes includes presentations, demos, roundtable discussions, fireside chats, and Q&A's.

There are courses for everyone from IT stakeholders, CEOs and their executive team, Line of Business Leaders (Finance, Sales, Marketing, Operations Leaders), HR leader, and anyone else who'd like to learn about how technology strategy should be fully integrated with business strategy.

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You can register anytime throughout the semester. Click the button below to learn more and sign up for the course(s) of your interest.

Solutions in High Demand

Defend Smarter, Not Harder: Effortless Tech Security with Alarm Guardian

Powered by AI-based cybersecurity technology from Microsoft and a team of highly trained and skilled cybersecurity experts, our Alarm Guardian security managed service helps businesses to detect cyberthreats early and to mitigate the incidents (i.e., hacking, ransomware, data breaches) around the clock.  

We help protect your business from hackers and data breaches by using the following philosophy: Detect Early. Mitigate Properly.




Technology Roadmap Lite (Designed for CEOs)

Every executive understands the importance and necessity of technologies in achieving business objectives. A simple, easy to understand bird’s eye view of your technology requirements is a game changer in achieving growth and sustainability of your business while avoiding redundancy and overspent.

sme-award-logo-whiteProServeIT is on the list! Canada's Top Small & Medium Employers for 2023

We have been recognized by Mediacorp Canada Inc. and The Globe and Mail as one of Canada’s top Small & Medium Employers for 2023.

Insightful Readings: Explore Our Blog Posts

What is a CEO’s Strategic Technology Roadmap?

In our previous blog on the CEO’s Technology Strategy Framework, we discussed a Strategic Technology Roadmap and what it can do for your organization. In this blog, we want to ...

Master IT Budget: 3 Tips Aligned with Your Technology Roadmap

As a CEO or executive, your responsibilities extend beyond leading your team and delivering on business objectives. You are also tasked with making crucial decisions about ...
Onyeka Ndukwe

Technology Framework & Roadmap: Domino's Pizza Success Story

A technology strategy framework and strategic technology roadmap are two key weapons in a CEO’s arsenal. When you have a flexible and scalable foundation that’s rooted in the ...

7 Key Benefits of a Technology Roadmap

  Does your organization have a technology roadmap? Are you focusing on your IT strategy in a way that will help you to push your business forward? A number of organizations don’t ...

Improve your Insurability and Protect your Business with Cybersecurity

Cybersecurity threats are becoming increasingly common in today's digital age, and no organization is immune to these risks. According to a recent survey by the Small Business ...

Leverage AI's Potential: Microsoft Copilot & Highlights from RSA 2023

As IT professionals, we are constantly looking for new ways to stay ahead of the curve when it comes to technology and cybersecurity. This year, Microsoft is introducing a ...
Onyeka Ndukwe

ProServeIT Joins Microsoft's Exclusive MSSP Program

ProServeIT Corporation is pleased to announce that they have joined Microsoft’s elite Managed Security Solutions Provider (MSSP) program. This invitation-only program is for top ...

The Good and Bad of Artificial Intelligence in Cybersecurity

Since its launch in November 2022, ChatGPT has gained widespread popularity, with over 100 million people worldwide now using it. This AI-powered chatbot has proven to be a highly ...

What is SharePoint In Plain English?

What is SharePoint? What can it do for me? What do I need to know about it? Why should I use it? Do these questions sound familiar? Have you found yourself wondering what ...

Power BI Usage Metrics Across All Workspaces: Step by Step

In this blog, we will discuss how you can leverage Power BI workspaces to enhance usage metrics and analytics for your data visualization reports, dashboards, and datasets within ...
Scott Sugar

Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com

What does digital transformation mean to businesses?

Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.

How can ProServeIT help me with my digital transformation?

ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right applications for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

  • We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.
  • We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.
  • We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.
What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email. 

Who do you serve? Geographic regions, industries, and the size of organizations?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!