"It has been a pleasure working with your amazing team. You’ve been so patient and understood our requirements. More importantly, you scheduled to get our Office 365 project wrapped up despite some hurdles we faced along the way.
We look forward to working with you again!"
IT Director at Maple Leaf Sports & Entertainment (MLSE)
"ProServeIT worked seamlessly with our own IT department and the FastTrack Center. Together, we deployed the necessary infrastructure to migrate from a mixed Exchange and Google Apps environment to Office 365.
We did this against an aggressive migration schedule during one of our busiest sales periods. There has been great feedback since the project completed, and we saw swift adoption by our users."
Director of Technology at GoodLife Fitness
"ProServeIT's expertise in Office 365 Business technologies such as SiteCore and Azure, professionalism in delivering the necessary training for our end-users, and effective communication with our team have exceeded our expectations.
We very much value our working relationship with ProServeIT!"
Director of IT at Ontario Secondary School Teachers’ Federation (OSSTF)
"ProServeIT helped us implement Azure to ensure our website expansion project was a success with the storage solution we required.
The experienced team at ProServeIT was the key in helping us envision the benefits of using Azure for our enhanced website. It was a pleasure to work with them!"
VP of Logistics, Planning & Allocation Services for Mastermind Toys
“When you have a company that is behind you and is rooting for your company to succeed, it makes it easier. Everybody at ProServeIT has demonstrated professionalism, passion, and good customer focus. From the beginning, ProServeIT was able to adapt very quickly to our environment, provided guidance and technical expertise where things were missing in the organization.”
VP of Technology, the Aldo Group
"The vulnerabilities our previous environment may have been exposed to, have now been addressed and we feel more confident with our data security.
Knowing that our environment is monitored 24/7 by an experienced team like ProServeIT gives us the peace of mind we were looking for!"
Executive Director at The Association of Ontario Midwives Benefits Trust (AOMBT)
"ProServeIT’s expertise in custom development and IT managed services has greatly helped our team stay productive and efficient.
Our team appreciates ProServeIT’s commitment looks forward to continuing to work with the ProServeIT team."
Risk Management Program Coordinator at
Ontario School Boards’ Insurance Exchange (OSBIE)
"ProServeIT helped us implement Office 365, Azure and Dynamics 365 for our organization.
This has allowed us the opportunity to access people that are struggling with learning worldwide, and we can actually transform their lives. We can give them a different future."
Founder at Arrowsmith School & Programme
"Our agency has decided to use Office 365 and Azure for our cloud backup solution and we trust that these solutions meet our needs in terms of our clients' safety and confidentiality of their information."
Manager of Information, Quality and Technology at Family & Children's Services of Guelph and Wellington County(FCSGW)
In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.
A solid technology framework includes the following components: Insights & Automation, Core Business Application, Productivity, Brand Experience, Departmental Applications, Infrastructure, and Cybersecurity. Does your framework include all seven? Scroll down. Have a read. When you are ready, we are here to chat.
Make cybersecurity the foundation of your entire organization.
Manage IT infrastructure proactively.
Choose the right productivity tools that support your employees.
Create a stellar brand experience for your employees and customers.
Strike a perfect balance between your business objectives and IT capabilities.
Be efficient with your time through insights & automation.
Construction
1,000+
Business challenges they were experiencing:
• Using spreadsheet reporting, complex Excel formulas
• Difficult to integrate data from multiple sources
• Manual data extraction from their ERP system and manual excel report creation caused inefficiency, inaccuracy, and frustration.
How they leveled up from Level 1:
• Baseline report set (e.g., Exec dashboard, financial reports, etc.)
• Integration of multiple data sources
• Daily automated data extraction from the ERP system to data warehouse
• Business analysis done by Power BI's built-in AI machine learning visualization capability.
Taking it to the next level from Level 2:
• AI & machine learning (e.g., sentiment analysis, prediction, price optimization, etc.)
• Forecasting their market and competitor analysis by bringing data from external data sources.
• Mobile dashboards / scorecards
Healthcare
400-600
Business challenges they were experiencing:
• No multi-factor authentication (MFA)
• Email routing through outdated filters and traditional unprotected backups
• No end-user awareness training
• Lacked in-house cybersecurity skills and didn't have the knowledge on how to secure their hybrid environment
How they leveled up from Level 1:
• Overall baseline security configuration was implemented (identity, data, applications, and endpoints)
• End user education and security training was provided to educate everyone on a regular basis
Taking it to the next level from Level 2:
• Proper protected backups were configured, documented and validated
• Regular phishing campaigns are taking place to ensure everyone is diligent in catching suspicious emails
Oil & Gas
1,000-5,000+
Business challenges they were experiencing:
• Limited ability to expand and grow their server and client infrastructure.
• Looking to leverage multiple Data Analytics services/tools.
How they leveled up from Level 1:
• Azure foundation infrastructure architecture was put in place.
• A well-governed Azure subscription was built and connected to the organization’s existing datacenter.
• Set up online (offsite) backups for different on-premises workloads and redundancy for some other on-premises workload.
Taking it to the next level from Level 2:
• Moved data to advanced Data Analytics tools (Azure Synapse).
• Deployed virtual desktop solution to improve internal employees’ and vendors’ productivity.
We are pleased to announce that ProServeIT has recently joined Microsoft's elite Managed Security Solutions Provider (MSSP) program. This invitation-only program is for top Microsoft Partners who have demonstrated exceptional expertise in cybersecurity solutions, recognizing ProServeIT's advanced qualifications for Microsoft security solutions.
Furthermore, we are a member of Microsoft's Intelligent Security Association (MISA), which is comprised of a network of independent software vendors (ISV) and managed security service providers (MSSP) who have combined their solutions with Microsoft's security technology to better protect against a world full of growing cyberthreats.
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We're back with more content, more learning and more networking! ProServeIT Academy is proud to present our new line-up for virtual learning.
Our new online classes includes presentations, demos, roundtable discussions, fireside chats, and Q&A's.
There are courses for everyone from IT stakeholders, CEOs and their executive team, Line of Business Leaders (Finance, Sales, Marketing, Operations Leaders), HR leader, and anyone else who'd like to learn about how technology strategy should be fully integrated with business strategy.
Powered by AI-based cybersecurity technology from Microsoft and a team of highly trained and skilled cybersecurity experts, our Alarm Guardian security managed service helps businesses to detect cyberthreats early and to mitigate the incidents (i.e., hacking, ransomware, data breaches) around the clock.
We help protect your business from hackers and data breaches by using the following philosophy: Detect Early. Mitigate Properly.
Every executive understands the importance and necessity of technologies in achieving business objectives. A simple, easy to understand bird’s eye view of your technology requirements is a game changer in achieving growth and sustainability of your business while avoiding redundancy and overspent.
We have been recognized by Mediacorp Canada Inc. and The Globe and Mail as one of Canada’s top Small & Medium Employers for 2023.
These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com.
Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.
ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right applications for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!
At ProServeIT, we have three main differentiators that provide benefit to our customers:
There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.
To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email.
We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:
Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health
Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax
Click here to see case studies and testimonials.
We're always available at cloud@proserveit.com. Reach out and let's chat!