Unlock Your Digital Future

To be a true business enabler, technology should be part of your overall strategy, not an afterthought.


Ready to unlock your digital future?

Discover Microsoft Copilot

These companies trust ProServeIT to help unlock their digital future.  

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B-Corp-Logo-Black-CMYK-97x163-30c49ff9-894e-4965-ae0a-21c918c876f7We believe in using business as a force for good.

Certified B Corporations are part of a growing movement of people using business as a force for good. Across over 95 countries in over 160 industries, over 8,000 companies are putting people and the planet before profits and redefining what it means to be successful in business.

ProServeIT is immensely proud of becoming a B Corp and deeply committed to making the world a better place with technology. We've been doing this work over the last 20 years and will continue to do so. To us, a B Corp certification is more than a stamp of approval. It is our culture, our lifestyle.

To learn more about ProServeIT’s B Corp Certification, visit our official profile on B Corporation website.


Copilot for Microsoft 365 is available for businesses of all sizes!

Copilot for Microsoft 365 is your go-to AI-powered assistant that transforms the way you work. It uses large language models (LLMs) and your organization’s data to provide real-time intelligent assistance.

Working alongside the Microsoft 365 applications such as Teams, Word, Outlook, PowerPoint and Excel, your organization can enhance productivity, amplify creativity, and confidently rely on using responsible, secure AI, all while maintaining the flow of work.

Is Your Organization AI Ready?


Share of people who say they struggle with having the time and energy to do their job.


Amount by which time spend in Microsoft Teams meetings and calls has increased per week since February 2020.


Share of people who would delegate as much as possible to AI to lessen their workloads.


Likelihood of a leader to say AI will provide value by boosting productivity vs. cutting headcount.

Download the 2023 Work Trend Index Annual Report: Will AI Fix Work?

Dive into the world of AI and discover how it's reshaping the workplace by cutting through the mundane, repetitive tasks, and freeing up your valuable time to innovate, strategize, and achieve your business goals.

Here's what you'll learn in this report:
A better understanding of AI's potential and its effect on the workplace.
Real-world insights and success stories from IT professionals.
Strategies to boost productivity, foster creativity, and enhance your team's collaborative power.

Download "The 2023 Microsoft Work Trend Index" now and embrace the future of work, where time is your most valuable asset.


Explore How Our Modern Technology Framework Can Help Your Organization

Our Modern Technology Framework

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy. 

A solid technology framework includes the following components: Insights & Automation, Core Business Application, Productivity, Brand Experience, Departmental Applications, Infrastructure, and Cybersecurity. Does your framework include all seven? Scroll down. Have a read. When you are ready, we are here to chat.


Cybersecurity should be the foundation of any digital transformation journey. Just the way a house needs a solid foundation, your business's technology framework should have a solid cybersecurity practice and plan.

The House - Cybersecurity Door

Open the Door



Your infrastructure, such as networks and servers, should be able to fully support your organization, whether it's on-premise, Cloud-based, or a hybrid approach. Cost-efficiency, reliability, and scalability are some of the keywords to keep in mind.

The House - Infrastructure Door

Open the Door



Choose the right productivity tools that support your employees, no matter where they work and what devices they work with. The right tools are the ones that can be fully integrated and bring a long-term ROI.  

The House Doors-03

Open the Door


Brand Experience

Whatever you implement in your organization, it needs to be user-friendly in order to achieve end-user buy-in. No digital transformation journey is complete without a solid adoption plan and effective end-user support.

The House - Brand Experience Door

Open the Door


Business Applications

SMBs tend to use 10+ business applications and large corporations can use 100+ business applications. Are any of your business applications serving similar purposes? Are your business applications integrated with each other?

The House - Business Applications Door

Open the Door


Insights & Automation

There is so much data available to organizations that gathering insights and making data-driven decisions is high on many C-level minds. Those who can efficiently work with their data and optimize their workforce by enabling automation will be the winners.

The House - Insights & Automation Door

Open the Door


Our Work

We serve companies of all sizes in all industries to provide them with the customized IT solutions that can give them a competitive advantage.


We have extensive experience in high-demand Microsoft Cloud Solution areas to help you with your digital transformation.


MISA Member badge_ whiteProServeIT Puts Security First!

We are pleased to announce that ProServeIT has recently joined Microsoft's elite Managed Security Solutions Provider (MSSP) program. This invitation-only program is for top Microsoft Partners who have demonstrated exceptional expertise in cybersecurity solutions, recognizing ProServeIT's advanced qualifications for Microsoft security solutions.

Furthermore, we are a member of Microsoft's Intelligent Security Association (MISA), which is comprised of a network of independent software vendors (ISV) and managed security service providers (MSSP) who have combined their solutions with Microsoft's security technology to better protect against a world full of growing cyberthreats.

Grow your tech knowledge with ProServeIT's newsletter

Grow your tech knowledge by joining the ProServeIT community.

✔️ Get insightful IT resources, tips, insights, unique Microsoft offers and much more delivered right to your inbox via our monthly newsletter! You can unsubscribe at any time.

Introducing ProServeIT Academy!

Join online classes. Level up your skills. Enjoy special offers and big savings!

We're back with more content, more learning and more networking! ProServeIT Academy is proud to present our new line-up for virtual learning.

Our new online classes includes presentations, demos, roundtable discussions, fireside chats, and Q&A's.

There are courses for everyone from IT stakeholders, CEOs and their executive team, Line of Business Leaders (Finance, Sales, Marketing, Operations Leaders), HR leader, and anyone else who'd like to learn about how technology strategy should be fully integrated with business strategy.

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You can register anytime throughout the semester. Click the button below to learn more and sign up for the course(s) of your interest.

Solutions in High Demand


Copilot for Microsoft 365: Your AI Companion at Work

Copilot for Microsoft 365 enhances productivity by easing digital overload, improving meeting engagement, and providing email analysis. It amplifies creativity by strengthening writing, bringing ideas to life, and analyzing data, all while securing your data with comprehensive compliance and security controls.

Partner with us for your AI journey and discover how Copilot for Microsoft 365 can help your business move at the speed of AI.

Defend Smarter, Not Harder: Effortless Tech Security with Alarm Guardian

Powered by AI-based cybersecurity technology from Microsoft and a team of highly trained and skilled cybersecurity experts, our Alarm Guardian security managed service helps businesses to detect cyberthreats early and to mitigate the incidents (i.e., hacking, ransomware, data breaches) around the clock.  

We help protect your business from hackers and data breaches by using the following philosophy: Detect Early. Mitigate Properly.




Technology Roadmap Lite (Designed for CEOs)

Every executive understands the importance and necessity of technologies in achieving business objectives. A simple, easy to understand bird’s eye view of your technology requirements is a game changer in achieving growth and sustainability of your business while avoiding redundancy and overspent.

sme-award-logo-whiteProServeIT is on the list! Canada's Top Small & Medium Employers for 2023

We have been recognized by Mediacorp Canada Inc. and The Globe and Mail as one of Canada’s top Small & Medium Employers for 2023.

Insightful Readings: Explore Our Blog Posts

Get the latest news and trends on Inbound Marketing

8 Common Customers' FAQs about Copilot for Microsoft 365

As Copilot for Microsoft 365 becomes available to businesses of all sizes, curiosity and interest in its capabilities are at an all-time high. Many expect it to boost productivity ...
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How to Write Effective Prompts for Copilot: Best Prompting Practices

Imagine effortlessly crafting an email that resonates with your clients, summarizing a complex report in minutes, or brainstorming ideas that push the boundaries of creativity—all ...
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Copilot for M365 Now Open to Businesses of All Sizes! How to Get It?

As announced by Microsoft on January 15th, 2024, Copilot for Microsoft 365 is now available to businesses of all sizes with no minimum number of licenses required. Businesses can ...
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Frequently Asked Questions

These are some of the most frequently asked questions. If your questions are not addressed here, please contact us at cloud@proserveit.com

What does digital transformation mean to businesses?

Digital Transformation, the process of integrating digital technology into all areas of your business, is a key component of ensuring that you are operating your business at peak efficiency and productivity, and providing valuable improvement to the customer experience and overall customer satisfaction. In the age of disruption, digital transformation is becoming more and more necessary for organizations to be more agile, competitive, customer-centric, and flexible.

How can ProServeIT help me with my digital transformation?

ProServeIT's holistic approach and modern IT framework provide you with the roadmap and tools necessary to explore digital transformation from start to finish. From determining the best ways to increase productivity, to providing a better end-user experience and the right applications for your business, to making the most of your data, automating tedious and menial tasks to provide better overall job satisfaction, and ensuring that security and infrastructure are taken into account at every turn, ProServeIT is your go-to IT partner in taking you where you want to go. Book a call and get started!

What are the benefits of working with ProServeIT?

At ProServeIT, we have three main differentiators that provide benefit to our customers:

  • We are a full-stack technology partner and take a holistic approach to making sure that IT is a business enabler. We'll be with you from start to finish, helping you along every aspect of your digital transformation journey to the Cloud.
  • We make sure you've got the technology you need, when you need it, and once you've purchased it, you're getting the maximum ROI. We place special emphasis on ensuring that your business needs and IT requirements are in complete alignment.
  • We put a security lens on everything that we do. We help you manage your advanced cybersecurity risks and secure your identity, data, and devices. We also implement this internally, so when you're a customer of ours, we're keeping your data safe.
What are the benefits and drawbacks of outsourcing IT services? How can I get started with Managed IT Services?

There are several benefits of outsourcing IT services, like taking better control of your organization's costs, receiving 24/7/365 support, or proactively managing your cybersecurity needs and requirements. Although the perception is that hiring a Managed IT Services Provider would take away jobs, outsourcing IT Services actually frees up your team to tackle more important, business-oriented tasks. Learn more about the benefits of engaging with a Managed IT Services Provider with this free eBook, and then book a call to talk about how you can get started.

I'm a current customer. How do I open a service ticket?

To open a service ticket, please email a description of the issue you're experiencing to help@proserveit.com and our experienced team will get started on helping you solve your issue. It is also recommended that you summarize the issue you're experiencing in the subject line of your email. 

Who do you serve? Geographic regions, industries, and the size of organizations?

We have the capability to assist small organizations with 50+ employees to large enterprises in any industry and located throughout Canada and the United States of America. Here are just some of the customers we serve:

Small organizations: WWF, The Mastercard Foundation, Chudleighs, HTS Engineering, Winnermax Capital, Tim Hortons Foundation Camps, Pet Health

Large Enterprises: Maple Leaf Sports and Entertainment, KPMG, Mattamy Homes, The Woodbridge Group, Goodlife Fitness, The ALDO Group, Toys R Us, Wajax

Click here to see case studies and testimonials

How can I contact you if my questions aren't answered here?

We're always available at cloud@proserveit.com. Reach out and let's chat!

Your digital future starts today. Ready?