Welcome to the Modern Work Course 2022-2023!

ProServeIT Academy 2022-2023 will have two semesters. Semester 1 runs from July to December 2022. Semester 2 runs from January to June 2023.

The first semester of our Modern Work Course for 2022-2023 is comprised of 4 classes:

Class 01: Teams Calling for Frontline Workers

Class 02: Teams Collaboration with SharePoint and OneDrive

Class 03: SharePoint Document Management & Migration

Class 04: What You Need to Know to Move to Teams Calling

These classes are designed for leaders in IT, Marketing, Sales, Finance, and Operations. These live classes will be delivered virtually on Tuesdays and Wednesdays from 2pm to 3pm. For the specific dates, please see below.

What You'll Learn

📲 Class 01: Teams Calling for Frontline Workers

Frontline workers often feel disconnected from the rest of the company and miss out on current discussions. Microsoft recognizes the need to engage your frontline workers to improve morale, reduce turnover, and achieve company objectives.

This class will explore how to leverage bring-your-own-device (BYOD) policies with Microsoft Teams and Microsoft Intune to allow your frontline workers to easily receive company communications wherever they are, chat in real-time, and call other employees without the need for fixed phone numbers.

Join Tony to hear about how organizations utilize Microsoft 365 F1 or F3 licenses for frontline workers to connect with everyone.

When: Tuesday, September 13th, 2022
Duration: 2:00PM - 3:00PM ET (1 hr)
Course Delivered: Online

🤝🏼 Class 02: Teams Collaboration with SharePoint and OneDrive

The SharePoint application allows organizations to share and manage content and applications to empower teamwork. OneDrive allows users to store personal files in the cloud, share them with others, and access them from any device connected to the Internet.

Join Tony to hear about how organizations integrate Microsoft Teams with both SharePoint and OneDrive to create a single platform for a more collaborative, seamless end-user experience.

When: Wednesday, October 12th, 2022
Duration: 2:00PM - 3:00PM ET (1 hr)
Course Delivered: Online

📄 Class 03: SharePoint Document Management & Migration

This class explores SharePoint’s capabilities as a document library/hub and intranet. Tony will cover:

Important considerations when planning a data migration to SharePoint
How to use SharePoint as an organizational intranet
Using SharePoint as a source for news feeds and company information

How departments can customize website landing pages to facilitate efficient operations

You’ll hear customer stories and learn how advanced features and available templates can be used to easily keep company and departmental information up to date.

When: Tuesday, November 8th, 2022
Duration: 2:00PM - 3:00PM ET (1 hr)
Course Delivered: Online

👤 Class 04: What You Need to Know to Move to Teams Calling

Microsoft Teams Voice & Calling enhances your Teams experience and ties the whole platform together as a digital hub for communication and collaboration. When planning to start using Microsoft Teams as your organization’s phone system, there are a number of factors to consider including:

Licensing requirements
Hardware needs
Porting phone numbers
Carrier considerations, and
Microsoft calling plan options

Join Tony as he goes over these factors in detail and shares real life stories.

When: Tuesday, December 6th, 2022
Duration: 2:00PM - 3:00PM ET (1 hr)
Course Delivered: Online

Tony Caporaletti_ProServeIT

About the Instructor

Tony Caporaletti

Modern Work Solutions Architect, ProServeIT

Tony began his 14 years in the IT industry as an apprentice Network Engineer and it led him down the path to his 9-year career here at ProServeIT. With particular expertise in Active Directory, Exchange, Office 365, and various Unified Communications technologies, like Microsoft Phone System, Microsoft Teams, and Microsoft Calling Plan, Tony is passionate about helping customers get the most from their telephony technology! When he's not keeping up with the changes happening in the technology sector, Tony is an avid sports enthusiast, with particular interest in basketball, soccer, and golf.

All of the tools that we use to stay more effective and efficient belong to the "Productivity" room. Traditionally, Outlook email or Word, Excel, and PowerPoint were the productivity tools we used.

As digital transformation is actively happening in most industries, many additional tools have been added to this room. One of the most popular suite of tools widely used across various industries is Microsoft 365, which includes Microsoft Teams, SharePoint, OneDrive, etc.

Join Tony to hear about how other organizations have been using these tools to achieve their business objectives and growth, and ask any questions you may have.

Technology-strategy-framework-proserveit