About the Instructor
Scott Sugar
Practice Lead, Data & Analytics, ProServeIT
From the 1980's, when his father used to hand down old computer equipment, to now, Scott Sugar has always had a fascination with technology. The ability to communicate with people, regardless of distance or location, is, in Scott's opinion, one of the best things about tech. With over 20 years of experience in the IT industry, and 17 years at ProServeIT, Scott's areas of expertise include data & analytics, and IT operations, monitoring, and alerting. Scott heads up ProServeIT's Ho Chi Minh City, Vietnam office. He has spent the majority of his adult life in Asia, and speaks 3 languages.
The roof, potentially the most important element of the Framework, is insights and automation. This is what allows us to make actionable decisions from our own data.
Everything below the roof in this framework is an asset. The data that we capture in our core business applications, or the data that we capture from our employees or our customers will enable us to make better decisions. Like any asset, we need to be able to activate it.
Join Scott to learn ways to turn your own data into actionable insights.
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