Communication and collaboration are essential for any business to run efficiently. With the rise of remote work, it is even more important that teams can stay connected and communicate effectively from anywhere they need to be. Microsoft Teams Phone offers a cloud phone system with advanced features to help empower hybrid work environments by providing secure, reliable, and compliant communication solutions.
As a Solutions Partner with Microsoft, ProServeIT can help organizations maximize the effectiveness of Microsoft Teams Phone by taking advantage of its advanced features, such as Microsoft Phone Plans for voice calling services and Microsoft Phone System for cloud PBX (Private Branch eXchange) capabilities. Microsoft Teams Phone offers seamless integration with Microsoft 365, allowing users to conduct meetings from any device using audio, video, and chat capabilities.
In this blog, you will find:
🕹️ Collaboration Tool for a Hybrid World
🔔 Teams Phone Requirements, Options, and Licensing
📢 Next Step: Teams Phone Implementation
👩🏫 ProServeIT Academy: Modern Work Course
What is Teams Phone?
Microsoft Teams Phone (formerly called Microsoft Teams Calling) is a cloud-based phone system. This Teams phone system can be used for both in-house and remote communication, allowing users to make and receive calls from any location with internet access. With Microsoft Teams Phone, businesses have the ability to customize their communication settings to ensure security compliance while still being able to collaborate and communicate effectively with your team.
Why do Enterprises use Teams Phone?
Microsoft Teams Phone provides a secure and reliable phone system for businesses. With Teams Phone, businesses can access advanced features such as call routing, voicemail-to-text transcription, video conferencing, and more. Microsoft Teams Phone can also be easily integrated with Microsoft Office 365 and Microsoft Exchange so that data can be securely accessed from any location. Microsoft Teams Phone helps businesses ensure that their communication is secure, reliable, and compliant with any security regulations.
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Collaboration Tool for a Hybrid World
Microsoft Teams Phone offers a number of features that can enhance remote teamwork by enabling collaboration and communication among team members. Some of the key features include:
📱 Voice and Video Calling: Microsoft Teams Phone allows users to make voice and video calls with their team members from anywhere, enabling real-time communication and collaboration. Users can also switch between devices during a call, such as from their computer to their mobile phone, without disrupting the conversation.
👨💻 Virtual Meetings: Teams Phone allows users to schedule and host virtual meetings with their team members, allowing for face-to-face communication and collaboration. Users can also share their screens, files, and presentations during the meeting.
🛠️Collaboration Tools: Microsoft Teams Phone includes a range of collaboration tools, such as chat, file sharing, and whiteboard, which enable team members to work together on projects and tasks in real-time.
🖇️ Integration with Other Microsoft Products: Teams Phone integrates with other Microsoft products such as Outlook and SharePoint, allowing users to access their emails, files, and documents without leaving the Teams platform.
📼Call Recording and Transcription: Teams Phone includes call recording and transcription features, which enable users to record and transcribe their calls for future reference.
🕹️ Customization: Teams Phone allows users to customize their experience with a range of third-party integrations and add-ons, such as bots, apps, and workflows, that can enhance productivity and collaboration.
Teams Phone Requirements, Options, and Licensing
Microsoft Teams Phone requires a Microsoft 365 business subscription or Microsoft Exchange Online plan to use the service. Microsoft Teams Phone also requires each user to have an assigned Microsoft 365 account or Exchange Online mailbox in order to be able to place and receive calls. Microsoft Teams Phone is compatible with most desk phones, mobile phones, tablets, computers, and other devices, making it easy to stay connected no matter where you are located. You can find more information on the subscription and plan for Microsoft Teams Phone here.
Different Options for Hosting Teams Phone
Microsoft Teams Phone makes connecting with people easier and more efficient than ever before, supplying an array of features that promote collaboration and effective communication. Microsoft Teams Phone offers two options for hosting the phone system: carrier-hosted or Microsoft-hosted. Carrier-hosted is a traditional PBX (Private Branch eXchange)service, while Microsoft-hosted is a cloud-based solution. Microsoft Teams Phone can be used either way, allowing users to choose which best fits their organization’s needs.
👨💼 Career-hosted solution: Microsoft Teams Phone carrier-hosted solution offers a number of features and benefits such as scalability, portability, quality assurance and cost efficiency. Carrier-hosted solutions are reliable, secure, and compliant with many security regulations.
🏢 Microsoft-hosted solutions: This is ideal for businesses that want a reliable phone system with minimal up-front investment and maximum scalability. Microsoft-hosted solutions offer features such as call routing, voicemail-to-text transcription, video conferencing, contact center capabilities, and more.
Microsoft Teams Phone Licensing
Microsoft Teams Phone offers a variety of licensing plans to fit the needs of any organization. Teams Phone can be used with Microsoft 365 Business, Microsoft Enterprise E3/E5, Microsoft Exchange Online, or Microsoft Office 365 subscriptions. Teams Phone also offers an Essential plan that provides basic features such as call routing, voicemail-to-text transcription, conference calling, and more. Microsoft Teams Phone provides users with the flexibility to choose a plan that best fits their organization’s needs. Discover how ProServeIT can help with your Microsoft Teams experience here.
Next Step: Teams Phone Implementation
Purchasing Microsoft Teams Phone is just the first step in setting up your cloud phone system. Microsoft also provides a number of other resources and services to help you get up and running quickly and easily. As a Solutions Partner with Microsoft, ProServeIT can provide assistance with deployment, configuration, troubleshooting, and more. Find out if Microsoft Teams Phone is the right solution for you organization with ProServeIT.
ProServeIT Academy: Modern Work Course
When turning on Microsoft Teams for the first time, setting it up according to your organizational requirements is important. This ProServeIT Academy course will help you understand the Microsoft Teams architecture and components and empower your organization to unlock its potential.
This class will discuss recommended practices for a Teams deployment so you can avoid common pitfalls and plan for a smooth implementation with quick user adoption. See a demo and learn when default settings are appropriate and where you may want to customize your settings. Set yourself up for success with an efficient and effective Teams deployment.
Register for the class here.
Content from: ProServeIT Academy 2022 Modern Work4 by Tony Caporaletti
Edited by: Betty Quon & Hyun-Jin Im
