Welcome to the AI Solutions: Microsoft Copilots Course

Microsoft Copilots work alongside popular Apps such as Microsoft 365, Dynamics 365, Power BI and more, to provide artificial intelligence assistance in daily workflow. It will enhance users' creativity, productivity, and skills and provide more time to focus on your business objectives. 

Webinar 01:  Sales Copilot Introduction and Demo
Webinar 02:  Top 5 Things to Do to be M365 Copilot Ready
Webinar 03: AI-Powered Chat for Secure Work: Microsoft Copilot
Webinar 04:  Top 5 Things to Do to be Power BI Copilot Ready
Webinar 05: Automated Threat Response & Security Copilot Readiness
Webinar 06: AI Strategy for Executives

Register for the series today and gain access to all the webinar recordings.

Register for the AI Solutions Course

AI Webinar Series

All webinars can be found in each drop-down section! If you missed a webinar or want to relive a session, you'll be able to access the recordings at your own convenience.

Webinar 01: Sales Copilot Introduction and Demo
AI Solutions: Microsoft Copilots Webinar 01 has happened:
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Are you looking for a game-changing solution to elevate your sales team's performance and drive greater success? Join our AI Solutions Webinar 1 where we introduce you to the incredible AI (artificial intelligence) world with the new Microsoft Sales Copilot. Sales Copilot empowers your sales team with the tools they need to thrive in today's competitive landscape, including integrations with Dynamics and Salesforce. Sales Copilot is your co-pilot on the journey to achieving exceptional sales results, designed with simplicity and effectiveness in mind
During the webinar, Joy introduces Sales Copilot and showcases its essential features to immerse you in the world of Copilot. Whether you're an experienced sales expert or embarking on your sales journey, this session will offer invaluable insights and inspiration to drive you towards achieving your sales goals!
🏁 Webinar 02: Top 5 Things to Do to be M365 Copilot Ready
AI Solutions: Microsoft Copilots Webinar 02 has happened:
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Microsoft has introduced its new AI-assisted Microsoft 365 Copilot solution, a revolutionary new technology that will transform our work. It will become commercially available for organizations in November 2023. Don’t get left behind! You can start to prepare your environment for this real-time, AI-assisted solution. 

Microsoft 365 Copilot works alongside popular Apps such as Outlook, Word, Excel, PowerPoint, Teams and more, to provide artificial intelligence assistance in the flow of daily work. It will allow users to enhance their creativity, productivity, and skills and provide more valuable time to focus on your business objectives. 

Join us to learn how you can set the foundation for your adoption of Microsoft Copilot solutions. We’ll explore the top five considerations for organizations. These include: 

  • Security and privacy protection
  • Governance policy considerations
  • Metadata tagging and naming conventions
  • SharePoint structure recommendations
  • Microsoft Teams governance 

We’ll help you to understand how your organization can easily adopt a Copilot solution. 

💬 Webinar 03: AI-Powered Chat for Secure Work: Microsoft Copilot
AI Solutions: Microsoft Copilots Webinar 03 has happened:
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As artificial intelligence (AI) continues to gain significance in today's digital landscape, a wide array of tools are readily available to boost productivity, efficiency, and creativity in the workplace. However, using AI tools that aren't designed for the enterprise may pose a potential risk to sensitive business data. 

In this webinar, we'll introduce Microsoft Copilot, a secure solution for organizations looking to harness the power of AI while safeguarding their sensitive business data. Join Katherine as she explores the endless possibilities that Bing Chat Enterprise offers, empowering your organization to confidently adopt AI, knowing that your valuable data is safeguarded every step of the way.

📢 Webinar 04: Top 5 Things to Do to be Power BI Copilot Ready
AI Solutions: Microsoft Copilots Webinar 04 has happened:
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 Join us for an engaging webinar where we will explore how to prepare your data for the upcoming Power BI Copilot. This innovative AI feature is set to transform how we interact with data by generating insights from natural language queries. To unlock its full potential, it's essential that your data is properly organized and prepared. 
In this webinar, we will focus on some key considerations around data security, data privacy, consistent naming conventions, and more. We’ll share best practices for identifying and eliminating duplicates and inaccuracies.  

Both experienced data analysts and beginners will be equipped with the knowledge and skills to prepare their data for Power BI CoPilot and other AI tools. Don't miss this opportunity to stay ahead of the curve in leveraging AI for data analytics.  

🛡️ Webinar 05: Automated Threat Response & Security Copilot Readiness
AI Solutions: Microsoft Copilots Webinar 05 has happened:
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Unlock the full potential of AI in Cybersecurity with our upcoming webinar on Microsoft Sentinel and Security Copilot. This session is tailored for security professionals seeking to harness the power of generative AI to enhance their cyber defense mechanisms.

Our focused discussion will cover:

  • Incident Response: Rapidly synthesize security incident data with Security Copilot, offering enhanced detail and context to assess impact and guide remediation steps.
  • Security Posture Management: Utilize Security Copilot to gain insights into events that may expose your organization to threats, with actionable guidance to fortify vulnerabilities.
  • Security Reporting: Effortlessly create comprehensive summaries and reports on security investigations, vulnerabilities, or threat actors, ready for executive sharing.

Learn how this powerful tool aids security teams in incident response, threat hunting, and security posture management using natural language processing and advanced AI plugins. See how it integrates with Microsoft's security suite for a smarter, faster, and more comprehensive security approach. Perfect for security professionals ready to accelerate their capabilities with cutting-edge AI technology.

🎯 Webinar 06: AI Strategy for Executives
AI Solutions: Microsoft Copilots Webinar 06 has happened: 
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Artificial intelligence (AI)
is transforming the world of business, creating new opportunities and challenges for organizations of all sizes and industries. Business leaders know that it is generating tremendous interest and buzz, but how can you leverage AI to enhance your productivity, efficiency, and innovation? In the age of AI, standing still is going backwards. Knowing where to start is the key.

Join us to understand how business leaders can prepare for the AI journey: identifying use cases, understanding the value proposition and risks, and determining your ROI. Creating your customized AI roadmap can be invaluable. Learn how to start your journey with secure and reliable Microsoft Copilot tools that were designed for corporate compliance and outstanding performance.

Don’t miss this opportunity to explore a strategic pathway to success and join the AI revolution.

About AI Solutions Webinar Instructors

Get to know your AI instructors better by clicking on their profile below.

Jaime McMahon_ProServeIT-1

Jaime McMahon

Chief Technology Officer
AI Strategies Instructor

About Jaime

Jaime McMahon, the Chief Technology Officer at ProServeIT, is passionate about helping organizations unlock their digital future. Jaime has spent years in the technology field, working with both enterprises and small businesses to fuel growth through digital transformation. He has delivered talks throughout North America hosted by Microsoft, Facebook and VMware on a broad range of technology solutions.  Jaime's passion is to help democratize technology and shift thinking around technology from cost-centric into a strategic enabler that is tied to positive business outcomes.

Joy Bio Photo

Joy Fajardo

Brand Experience Manager
Sales Copilot Instructor

About Joy

Joy Fajardo lives to make an impact! A marketing native and social media influencer, Joy has an unshakable passion for helping organizations thrive with both inbound and outbound activities by using the right technologies!

Joy began her career in Singapore, working as a marketing specialist whose responsibilities included educating, influencing, and affecting client decisions, while also helping to bridge the gap between technical data, branded content, and consumers. After moving to Canada in 2019, Joy joined ProServeIT's marketing team to support inbound and outbound sales and marketing initiatives. She'll draw from her vast experience to help you increase awareness for your cause and raise funds in the most resource-efficient way possible.

Outside of work, Joy is a crusader for proper nutrition for children, especially in the Philippines, where she's from. She also runs a successful YouTube channel in her native language that provides valuable immigration information for others considering Canada.


Corey Reyneker

VP of Alliances,
Sales Copilot Instructor

About Corey

Corey is the Vice President Alliances at ProServeIT. He is a technology solutions leader focused on leading a solutions team which helps businesses run more efficiently. He is passionate about clients’ success and his team. His background in technology and a deep understanding of technical solutions for business challenges has established his credibility and has allowed him to influence business outcomes.

Ben Headshot photo

Ben Murney

Manager of Modern Work,
Microsoft 365 Copilot Instructor

About Ben

Ben Murney has over 14 years of experience with ProServeIT in the Modern Workplace practice. He has advanced through technical, support, and project management roles and is currently Manager of Modern Work in the Service Delivery team. He takes pride in helping organizations to understand day to day software requirements, industry standard procedures, and compliance attainment. 

When he’s not at work, Ben enjoys spending time with his family, gardening, landscaping, and playing soccer (“football” as he likes to call it). 


Katherine Quon

Marketing Assistant
Microsoft Copilot Instructor

About Katherine

Katherine Quon, our talented Marketing Assistant, is not only a dedicated professional but also a visionary artist who thrives on innovative thinking and imaginative solutions. With a boundless passion for creativity, Katherine brings a fresh perspective to every project she undertakes. Her ability to think outside the box allows her to craft captivating marketing strategies that not only engage but also leave a lasting impression on our audience. Katherine's unwavering commitment to excellence and her innate ability to blend artistry with marketing prowess make her an invaluable member to our team.

In her free time, you can find her on a soccer field, making art, or finding her balance on a yoga mat.

Scott Sugar, ProServeIT

Scott Sugar

Practice Lead, Data & Analytics
Power BI Copilot Instructor

About Scott

From the 1980's, when his father used to hand down old computer equipment, to now, Scott Sugar has always had a fascination with technology. The ability to communicate with people, regardless of distance or location, is, in Scott's opinion, one of the best things about tech. With over 20 years of experience in the IT industry, and 17 years at ProServeIT, Scott's areas of expertise include data & analytics, and IT operations, monitoring, and alerting. Scott heads up ProServeIT's Ho Chi Minh City, Vietnam office. He has spent the majority of his adult life in Asia, and speaks 3 languages.

George Abou-Samra_ProServeIT

George Abou-Samra

Principal Consultant and Security Practice Lead
Cybersecurity Copilot Instructor

About George

George Abou-Samra is a Principal Consultant and Security Practice Lead at ProServeIT. As Security Consultant, George's primary focus revolves around ensuring that ProServeIT's customers and organizations in general are made aware of the increase in cybersecurity risks, as well as providing guidance on what to do to better secure their organizations from threats and bad actors. George's extensive technical background is supplemented by his expertise in white-hat hacking, gaining a better understanding of the methods that hackers would employ to break into a customer's environment, and utilizing that knowledge to better protect the customers he works with on securing vulnerable points of entry. When George isn't working, he enjoys spending time with his family, playing basketball, and hiking through the beautiful trails in Ontario and Canada.

Copilot and AI solutions we are discussing in our ProServeIT Academy belong to every room of your Modern Technology House.

Copilot and AI solutions we are discussing in our ProServeIT Academy belong to every room of your Modern Technology House.

Our first webinar will introduce Sales Copilot and how it empowers your sales team by being integrated with CRM software such as Dynamics 365 and Salesforce, and productivity applications such as Outlook and Microsoft Teams. A lot of mundane tasks will be automated and a rich set of fresh data that your organization wasn't able to tap into will be generated when Sales Copilot is properly and securely set up and well adopted by the employees. In this short summary paragraph alone, we touched on all seven rooms of the House. And this is just a beginning. Many more webinars are to come.

Join us for all or any of the Copilot / AI solutions webinars to envision how they can be utilized within your business to create efficiency and boost your bottom line. No doubt that the organizations who are proactively learning, evaluating, and adopting Copilot / AI solutions will be thriving in the age of AI.

Subscribe to our newsletter to ensure you don't miss any future announcements around Copilot / AI solutions.

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Other Courses Designed for Business and IT Leaders

Modern Work Course          Azure Course          Cybersecurity Course
Data & Analytics Course            Integrations Course          Microsoft Licensing Course