Welcome to the AI Solutions: Microsoft Copilots Course

Jaime McMahon, the Chief Technology Officer at ProServeIT, is passionate about helping organizations unlock their digital future. Jaime has spent years in the technology field, working with both enterprises and small businesses to fuel growth through digital transformation. He has delivered talks throughout North America hosted by Microsoft, Facebook and VMware on a broad range of technology solutions.  Jaime's passion is to help democratize technology and shift thinking around technology from cost-centric into a strategic enabler that is tied to positive business outcomes.

Joy Fajardo lives to make an impact! A marketing native and social media influencer, Joy has an unshakable passion for helping organizations thrive with both inbound and outbound activities by using the right technologies!

Joy began her career in Singapore, working as a marketing specialist whose responsibilities included educating, influencing, and affecting client decisions, while also helping to bridge the gap between technical data, branded content, and consumers. After moving to Canada in 2019, Joy joined ProServeIT's marketing team to support inbound and outbound sales and marketing initiatives. She'll draw from her vast experience to help you increase awareness for your cause and raise funds in the most resource-efficient way possible.

Outside of work, Joy is a crusader for proper nutrition for children, especially in the Philippines, where she's from. She also runs a successful YouTube channel in her native language that provides valuable immigration information for others considering Canada.

Corey is the Vice President Alliances at ProServeIT. He is a technology solutions leader focused on leading a solutions team which helps businesses run more efficiently. He is passionate about clients’ success and his team. His background in technology and a deep understanding of technical solutions for business challenges has established his credibility and has allowed him to influence business outcomes.

Ben Murney has over 14 years of experience with ProServeIT in the Modern Workplace practice. He has advanced through technical, support, and project management roles and is currently Manager of Modern Work in the Service Delivery team. He takes pride in helping organizations to understand day to day software requirements, industry standard procedures, and compliance attainment. 

When he’s not at work, Ben enjoys spending time with his family, gardening, landscaping, and playing soccer (“football” as he likes to call it). 

Katherine Quon, our talented Marketing Assistant, is not only a dedicated professional but also a visionary artist who thrives on innovative thinking and imaginative solutions. With a boundless passion for creativity, Katherine brings a fresh perspective to every project she undertakes. Her ability to think outside the box allows her to craft captivating marketing strategies that not only engage but also leave a lasting impression on our audience. Katherine's unwavering commitment to excellence and her innate ability to blend artistry with marketing prowess make her an invaluable member to our team.

In her free time, you can find her on a soccer field, making art, or finding her balance on a yoga mat.

From the 1980's, when his father used to hand down old computer equipment, to now, Scott Sugar has always had a fascination with technology. The ability to communicate with people, regardless of distance or location, is, in Scott's opinion, one of the best things about tech. With over 20 years of experience in the IT industry, and 17 years at ProServeIT, Scott's areas of expertise include data & analytics, and IT operations, monitoring, and alerting. Scott heads up ProServeIT's Ho Chi Minh City, Vietnam office. He has spent the majority of his adult life in Asia, and speaks 3 languages.

George Abou-Samra is a Principal Consultant and Security Practice Lead at ProServeIT. As Security Consultant, George's primary focus revolves around ensuring that ProServeIT's customers and organizations in general are made aware of the increase in cybersecurity risks, as well as providing guidance on what to do to better secure their organizations from threats and bad actors. George's extensive technical background is supplemented by his expertise in white-hat hacking, gaining a better understanding of the methods that hackers would employ to break into a customer's environment, and utilizing that knowledge to better protect the customers he works with on securing vulnerable points of entry. When George isn't working, he enjoys spending time with his family, playing basketball, and hiking through the beautiful trails in Ontario and Canada.