We deploy Microsoft Sentinel and Microsoft Defender XDR across your environment, giving you coverage across endpoints, network, cloud, and identities from day one. 

Managed threat detection monitors activity across your environment and prioritizes high-severity alerts so the right response happens fast. 

Our team uses Microsoft's global threat intelligence to separate real threats from false positives, identify vulnerabilities, and guide you on what to fix first.

Automated workflows and security playbooks help contain incidents quickly. When human attention is needed, our team acts fast.

Managed Cybersecurity Services are ongoing outsourced security monitoring, threat detection, and incident response delivered by a third-party provider. Instead of building and staffing an internal security operations center, organizations partner with a managed security services provider to protect their environment around the clock. ProServeIT delivers Managed Cybersecurity Services for mid-sized organizations across Canada and the United States through its Alarm Guardian MXDR service.

A Cybersecurity Risk Assessment is a structured evaluation of an organization's current security posture, identifying vulnerabilities, gaps, and areas of exposure across systems, data, and people. It produces a prioritized view of where risk is highest and what steps to take first. ProServeIT offers a complimentary Cybersecurity Assessment and report as a starting point for organizations ready to understand where they stand.

A Managed Security Services Provider (MSSP) is a third-party organization that delivers ongoing cybersecurity monitoring, threat detection, and incident response on behalf of its clients. An MSSP gives mid-sized organizations access to enterprise-grade security capabilities without the cost of building an internal security team.

ProServeIT is a Microsoft-focused Managed Security Services Provider (MSSP) and a member of the Microsoft Intelligent Security Association (MISA).

Alarm Guardian is ProServeIT's managed extended detection and response (MXDR) service. It monitors your organization's environment 24/7, detects threats across endpoints, identity, email, network, and cloud, and responds automatically to minimize risk. Alarm Guardian is powered by Microsoft Sentinel and Microsoft Defender XDR and operated by ProServeIT's certified security professionals.

Microsoft Sentinel is a cloud-native security information and event management (SIEM) and security orchestration, automation, and response (SOAR) platform. It collects and analyzes security data from across an organization's environment, identifies threats using AI and machine learning, and automates responses to reduce the time between detection and containment. Alarm Guardian is built on Microsoft Sentinel.

An internal IT team handles the day-to-day operation and support of your technology environment. A Managed Cybersecurity Service provides specialized, dedicated security monitoring and response that most IT teams do not have the capacity or expertise to deliver on their own. Many mid-sized organizations run both: an internal IT team for day-to-day operations and a Managed Security Services Provider for around-the-clock threat detection and response.

Any organization that handles sensitive data, operates under compliance requirements, or depends on system availability benefits from Managed Cybersecurity Services. Healthcare, financial services, education, non-profit, and professional services organizations are among the most common. ProServeIT's Managed Cybersecurity Services are designed for mid-sized organizations with 100 to 500 employees across Canada and the United States.

Everyday Technology is what keeps your business running day to day. It includes managed IT services, cybersecurity, Microsoft 365, Azure infrastructure, and ongoing support. These are the systems your team relies on every morning when they log in. ProServeIT manages and protects this foundation so your people can focus on their actual work, not IT problems.

Strategic Technology is the work that moves your business forward. It includes AI consulting, Microsoft Copilot adoption, data analytics, and custom application development. These are the initiatives that create competitive advantage, automate manual processes, and unlock new ways of working. ProServeIT helps you plan, build, and adopt strategic technology with a people-first approach so it actually gets used.