ProServeIT will augment your IT department by:
- Proactively monitoring your environment,
- Managing your security,
- Resolving any technical incidents that arise, and
- Acting as your service desk for any of your end user
questions or concerns.
ProServeIT's Service Desk offer includes:
- Reactive support from our experienced team
- Hands on technical support, including operating system support,Office 365 support, network printer support, connectivity support
- End user assistance, including password resets and Outlook and voicemail account administration
- Support for mobile devices
- Quarterly reports on Service Desk usage, trends and all activities