Microsoft 365 F1 brings together Office 365, Windows 10, and Enterprise Mobility + Security to create a complete, intelligent solution to help orgnizations further their digital transformation and ambitions. Microsoft 365 F1 empowers Firstline Workers to be creative and work together in a secure manner. With this complete solution, you can easily train and upskill employees, foster culture and working community, digitize business process, deliver real-time expertise, and effectively manage risk and cost.
Firstline Workers are those who are the first to engage customers, represent a company’s brand, and see products and services in action. These are the people behind the counter, on the phone, in clinics, hospitals, and on the shop floor. More than two billion people in the world are in these critical roles as the first point of contact between a company and the outside world.
Their daily ingenuity, creativity, and actions move the business forward, making them the heartbeat of the world’s largest industries. They form the backbone of many of the world’s largest industries, including retail (sales associates, store managers), hospitality (front desk staff, housekeepers), manufacturing (warehouse/maintenance workers, technicians) and construction (construction workers, site managers), to name a few.
Connect Firstline Workers to each other and to the organization
Communicate directly from the C-suite to the Firstline Workers
Build secure environments to share information and hubs for teamwork
Yammer, Microsoft Teams, StaffHub, Skype for Business Skype Meeting Broadcast, Exchange
Enable training via centralized video services and content portals, accessible from any device
Microsoft Stream, SharePoint, OneDrive for Business
Provide a single app for Firstline Workers to organize their workdays, simplifying schedule management, tasks, and communication
Digitize repetitive tasks and processes, such as request approvals with simple workflows
StaffHub, PowerApps and Flow
Crowdsource new ideas
Connect across remote sites on any device
Tap into available talent when/where it’s needed.
Teams, Skype for Business, Outlook
Provide device management, and secure access to corporate apps and content with identity-driven protection.
Windows 10, EM+S
Firstline Workers are better engaged and connected to each other, which will drive sales, improve customer service, and increase profits.
With better insights, management can find ways to improve products and services, and to grow and establish new markets.
By digitizing the process of training and on-boarding, costs will be reduced (e.g. eliminating the need for printed handbooks).
Using the right technology brings measurable metrics on worker efficiency, turnover, and security breaches.
Activa is the largest and most active land developer and home builder in the Waterloo Region. To increase productivity and reduce costs, Activa migrated to Office 365 from on-premises Exchange.
Right to Play implemented Windows 10 and Office 365 solutions that assisted with securing their data, improved collaboration among their teams, and helped them become a more efficient and productive nonprofit organization.
This professional services firm specialized in servicing in the electrical industry worked with ProServeIT to empower its employees across offices and sites to share calendars, communicate, and collaborate with Office 365.
Semex, a global company delivering high quality bovine genetics to the agricultural industry, implemented Office 365 for a more effective and reliable company-wide communication.
The Arrowsmith School’s (Arrowsmith) vision is to transform the lives of students around the world through cognitive enhancement. Through our Cloud Migration Roadmap, we helped Arrowsmith to digitally transform, empowering them to collaborate better internally as well as communicate their specially designed learning program to more schools, teachers and children worldwide.