They had previously been acquired by a private equity firm, and one of the foundational pieces that they had previously neglected and struggled to invest in was technology.
They ran into a couple of technological issues where their infrastructure and data were not supported or secure. This mandated the rebuilding of their foundational technologies.
They were looking for a partner who could support their technology leader in ensuring that they were investing in the right parts of technology to align with their business growth strategies in order to double their business.
ProServeIT helped MacKay CEO Forums gain visibility into all aspects of the current technology and validate that they are aligned with current and future technology and business needs.
ProServeIT produced a rolling 36 month action plan for technology that aligned with MacKay's business goals. Their technology vendors are now managed, and their salesforce environment has been upgraded.
ProServeIT engages with their CEO and their direct reports on a monthly basis to ensure technology is a well represented component of their business.
A Technology Strategy Framework gives you and your leadership team a bird’s-eye view of your current technology capabilities and investments and how they are related to different aspects of their business.
With an IT Roadmap, you ensure that you set your business up for long-term success by reviewing how your current IT environment is set up and whether or not it can support your desired business state.