As Advica expanded their business, they encountered a few roadblocks with their navigation system, which they realized would limit their growth from a security and compliance standpoint.
Their navigation system, which they used to manage their members, was compromised, with numerous duplications that necessitated a significant amount of manual effort.
They had reached a point in their business growth where they needed guidance to be a little more rigorous with their security and compliance, adherence to regulations, and recognition that they are making strategic decisions.
ProServeIT developed a strategic IT roadmap to serve as a springboard for them to make educated technology decisions. This enabled them to assess their long-term technology strategies by identifying growth components and determining how to leverage technology to accelerate growth.
ProServeIT helped Advica in recognizing how technology can be a differentiator and enabler in their business growth and advised them on which technology assets they should focus their energy and attention on. They were able to improve their customer journey by utilizing the appropriate technology.
ProServeIT meets with Advica's COO on a weekly basis and its CEO on a monthly basis to help them evaluate and determine the best course of action for the future. ProServeIT continues to guide them through the appropriate technology questions for their business in order to position them for success as they anticipate growth.
A Technology Strategy Framework gives you and your leadership team a bird’s-eye view of your current technology capabilities and investments and how they are related to different aspects of their business.
With an IT Roadmap, you ensure that you set your business up for long-term success by reviewing how your current IT environment is set up and whether or not it can support your desired business state.