Caroline Mikhail, ProServeIT


Caroline Solution Architect

Caroline Mikhail – Prosci® Certified Change Practitioner  has extensive knowledge in technology and telecommunications, having gained her B.Sc., in Engineering with a Major in computers and communication. Her career began over ten years ago in IT consultancy and as a certified PROSCI change management practitioner. Her extensive experience with clients in a variety of industries, including telecommunications, financial services, Oil and Gas, high technology and nonprofits, along with her deep knowledge of design, development and delivery of multi-dimensional cross-functional solutions has been the catalyst of success to her career. Caroline brings strategy, business process, design, organizational design and change management expertise to each project she touches. When she isn’t strategizing with the ProServeIT team, you can often find Caroline playing a game of tag with her three kids, cooking up a new recipe, or enjoying some down time with her pointe shoes and ballet bar. Management consulting practice in 2015, to focus on her passion, help businesses and their employees reach their potential.

A session by Caroline:

Intranet Portals with SharePoint: Providing Staff and Volunteers With Up To Date Documents & Resources

As a nonprofit or charity, the volunteers and staff in your organization need to be able to stay up-to-date with the latest documents, organization vision, news and resources that you've prepared. But there seems to be a mistaken assumption that SharePoint is cumbersome, complicated, and hard to manage. Join Caroline Mikhail, Solutions Architect at ProServeIT, as she dispels some of these myths and shows you the modern experience in SharePoint – like the new flat structure and how to create hub sits – in an easy-to-use and easy-to-manage solution. Whiteboarding session and demos included.



Recommended for:

IT Professionals and those looking to implement an Intranet Portal in their nonprofit organization.