Say hello to Hope and Hugo!
The heart and soul of our brand. They’re your guides, your friends to a world where technology feels human, helpful, and even a little fun.
Hope and Hugo represent what we believe in: Technical brilliance. Extraordinary customer experiences. Real human connection.

Our purpose is to help organizations unlock their digital future and create impact that matters.
As a certified B Corp, we believe in using technology for good to solve complex challenges.
Here is what it looks like when we put our mission into action
Hope and Hugo believe tech for good should make a difference: helping communities, empowering people, and creating positive change.
They’re all about trust. Every solution starts with cybersecurity because protecting people and organizations is non-negotiable.
Hope and Hugo keep us grounded. They remind us that technology should feel personal, intuitive, and designed for real human experiences.
The Origin of Hope & Hugo
Hope and Hugo were born from a simple but powerful idea: create an extraordinary customer experience for our partners and employees, inspired by the spirit of unreasonable hospitality. We carry this spirit into every partnership, including our Managed Services, where human connection meets technical support
They’re not here just for show. Hope and Hugo are a reminder that technology can be both brilliant and warm. That every solution should start with people, not just platforms. They’re the spark that turns complicated into approachable and transforms every interaction into something personal and meaningful.
Hope and Hugo aren’t here to sell you technology. They’re here to make your digital journey easier, safer, and more human. They represent our promise:
Technical brilliance. Extraordinary experiences. Real human connection.

Every solution starts with understanding your goals and dreams.

Adaptability and creativity are our superpowers.

Deep technical expertise delivered with unreasonable hospitality.
"Hope and Hugo are a symbol of our promise and a reflection of how we work: blending technical brilliance with extraordinary customer and employee experiences and genuine human connection."
- Mihae Ah, VP of Marketing
3 Reminders from Hope & Hugo
Hope and Hugo aren’t just symbols of our brand. They’re here to remind us what truly matters. Yes, we do serious work. We solve complex challenges and help organizations create meaningful impact by using technology for good. But we never want to take ourselves too seriously.
Hope and Hugo encourage us to remember these golden rules...
Have Fun
Genuinely Connect
Stay Human
Beyond technology. Beyond work. We all share the same aspirations: to be happy and fulfilled; to connect and belong; and to be part of something bigger than ourselves.
Hope and Hugo remind us that technology is a force for good when it doesn’t just transform businesses but brings people together. It creates a world where work feels meaningful and relationships matter.
Want to Connect? Reach out to Hope & Hugo!
Got questions? Ideas? Or just want to say hi? Email us at H@proserveit.com.
(H stands for Hope, Hugo, and Hospitality).
Because every great conversation starts with a little human connection.