We decided early that AI should help our agents, not replace them. But the flip side is using it for things like order tracking. It's perfect for that. It saves staff time for the stuff that actually needs a human.
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IT MANAGER • HONEY STINGER
Tyler Jacobs is an accomplished technology and business leader with over 25 years of experience spanning IT systems, web-based enterprises, communications, design, development, AI security, AI risk, and agile project management.
He has built a deep and versatile expertise through progressive roles in both private and public organizations, consistently aligning technology initiatives with strategic business goals.
Tyler is a clear and confident communicator who excels at translating complex technical concepts into straightforward language for executives, stakeholders, and non-technical teams.
Known for his collaborative, team-focused management style grounded in agile principles, he cultivates high-performing, cross-functional teams that can adapt quickly and deliver meaningful results.
