Charton-Hobbs embarked on a remarkable journey to digitally transform their wine business and protect their global operations. Using an effective cybersecurity framework and threat intelligence as part of ProServeIT's managed SOC service, Alarm Guardian, allowed them to confidently exchange information globally while prioritizing the security and reliability of their operations.
Food & Beverage >500 Ontario, Canada
Lack of Cybersecurity Visibility
Automation and Threat Response
Security Operations Center Support
Upgraded their Alarm Guardian Service from the Defend Tier to the Protect Tier
For nearly a century, Charton-Hobbs has been cultivating the Canadian wine and spirit landscape. As a company that partners with international producers, Charton-Hobbs seeks security and reliability to exchange information across the globe.
ProServeIT conducted a monthly awareness session and spoke about how Charton-Hobbs could bolster their cybersecurity posture and effective incident response strategies.
During the session they observed gaps regarding the lack of visibility into cybersecurity threats within their technology estate, wanted to leverage automation to respond to said threats, and saw the benefits of having a security operations center (SOC) that could aid and assist where needed. Charton-Hobbs turned to ProServeIT’s managed SOC service, Alarm Guardian, to address their concerns.
Charton-Hobbs decided to upgrade their Alarm Guardian service (ProServeIT’s security information and event management (SIEM), security orchestration automation and response (SOAR), and SOC service) from the Defend Tier to the Protect tier. This adjustment allowed ProServeIT to monitor additional connectors to help Charton-Hobbs improve their security posture. This service included:
• A complimentary Mailbox Guardian assessment report
• Custom security roadmap
• Periodic fine-tuning alerts
• Continuous improvement and enhancements as cyber threats become more complex and sophisticated
As part of joining ProServeIT’s Alarm Guardian’s Protect offering, Charton-Hobbs receives cybersecurity monitoring, response to cybersecurity threats (automated and human), and continued cybersecurity recommendations.
Charton-Hobbs uses Alarm Guardian to:
• Gain visibility into cybersecurity threats within their digital assets
• Leverage automation to respond to cyber threats
• Receive support from a team of cybersecurity experts as needed
• Receive ongoing cybersecurity recommendations
This partnership will ensure that Charton-Hobbs will be able to confidently exchange information globally while prioritizing the security and reliability of their operations, further solidifying their position as a trusted leader in the Canadian wine and spirit industry.