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SEASON 2  •  EPISODE 1

Johanna Setzer Explains Why Smart Leaders Should Treat AI Like a Playground

 

 Apple Podcasts  •   Spotify  •    YouTube  

In this first episode of Season Two, we’re kicking things off with a conversation that perfectly captures what this is all about: curiosity, creativity, and the human side of AI.

Onyeka sits down with Johanna Setzer, Head of Operations at Ten Group, to unpack how leaders can turn AI from an intimidating tool into a creative playground. 

Johanna shares how she’s helping her team embrace AI with patience, experimentation, and a sense of fun, not fear.

From ditching prompt libraries to building real AI fluency, to the art of leading through change, this episode shows that thriving with AI isn’t about coding harder...it’s about thinking lighter. 

Open Quotes - Podcast

We decided early that AI should help our agents, not replace them. It’s there to make them better, not disappear.

Johanna Setzer Speaker Card

 

Johanna Setzer

HEAD OF OPERATIONS  •  TEN LIFESTYLE MANAGEMENT

Johanna Setzer is the Head of Operations/Service Delivery at Ten Lifestyle Management, where she leads a dynamic team focused on delivering exceptional client experiences.

With an Honours degree in Sustainable Tourism Management and a rich background in the tourism and hospitality industry, Johanna’s career has spanned continents and cultures.

Her passion for travel, structure, and working with people has shaped her approach to leadership and service excellence.

Outside of her corporate role, Johanna is a Toronto-based fashion and documentary photographer, always seeking creative collaborations and unique storytelling opportunities.

Originally from northern Germany and born in the Netherlands, she has lived in Brussels, London, Barcelona, Lyon, and Abu Dhabi — experiences that fuel her love for languages and global perspectives.

 Connect with Johanna

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