Caroline Mikhail
Modern Workplace Officer, ProServeIT

Caroline Mikhail-2Caroline Mikhail – Prosci® Certified Change Practitioner  has extensive knowledge in technology and telecommunications, having gained her B.Sc., in Engineering with a Major in computers and communication.

Her career began over ten years ago in IT consultancy and as a certified PROSCI change management practitioner. Her extensive experience with clients in a variety of industries, including telecommunications, financial services, Oil and Gas, high technology and nonprofits, along with her deep knowledge of design, development and delivery of multi-dimensional cross-functional solutions has been the catalyst of success to her career.

Caroline brings strategy, business process, design, organizational design and change management expertise to each project she touches. When she isn’t strategizing with the ProServeIT team, you can often find Caroline playing a game of tag with her three kids, cooking up a new recipe, or enjoying some down time with her pointe shoes and ballet bar. Management consulting practice in 2015, to focus on her passion, help businesses and their employees reach their potential.

A session by Caroline:

Technology's Role in Diversity & Inclusion in the Workplace


Recommended for: Leadership

Time: 11:00 AM - 11:30 AM EST

Add to Calendar


According to a McKinsey study, companies in the top quartile for gender diversity on executive teams were 25 percent more likely to have above-average profitability than companies in the fourth quartile. DE&I initiatives also improve organizational culture and boost innovation and resilience, not surprisingly.

What's been apparent is that technologies play a significant role in rolling out and continuing the momentum of DE&I initiatives in enterprises. Creating ideas around DE&I initiatives and securing a buy-in may be the first step but without a sound implementation plan, it is not feasible to realize a tangible, positive impact on the organizational culture and bottom line.

In this session you will understand how technologies can enable, empower, and amplify your DE&I initiatives. Specific tips and use cases will be shared so that you can envision how your DE&I goals and objectives can turn into your reality.