An unrefined diamond's value increases significantly when processed correctly. So does a company's data! Smart, data-based decisions are what’s required during this uncertain time we are going through.

Join our interview-based webinar where we will discuss:

  • What is business intelligence (BI)
  • What it means to have a BI strategy
  • What are the top three questions to ask yourself to know where to start to create your BI strategy, and
  • How other organizations have been using the right BI strategy and tools to gain competitive advantage. 

Bring any questions you want to ask our BI expert. Plus, we’ll share a ‘BI dictionary’ with some commonly used BI vocabulary to get you up to speed.

Recommended for: Business leaders looking for “BI 101” to understand how they can use their data to make data-driven decisions


FREE On-Demand Webinar
Recording Available Now!

Speaker: Scott Sugar


From the 1980's to now, Scott Sugar has always had a fascination with technology. The ability to communicate with people, regardless of distance or location, is, in Scott's opinion, one of the best things about tech! With over 20 years of experience in the IT industry, and 14 years at ProServeIT, Scott's areas of expertise include data & analytics, and IT operations, monitoring, and alerting. Scott heads up ProServeIT's Ho Chi Minh City, Vietnam office. He has spent the majority of his adult life in Asia, and speaks 3 languages. 


COVID-19... What's Next? Resources

Teams vioce

What You Need to Know to Adopt Microsoft Teams Voice Use Cases & Solutioning 

On Demand Webinar

 In this demo-based webinar we'll explore Microsoft Teams Voice, and how the various voice, conferencing, and Direct Routing features of Microsoft Teams could potentially assist with shifting to a "new normal" of voice and audio conferencing.

Teams Automation

How to Use Microsoft Teams Automation & Get your Best ROI!

On Demand Webinar

In this demo-based webinar, we're going to show you how to use Microsoft Teams to its fullest! Following a "day in the life" format, we'll walk through some of the ways that automation in Microsoft Teams can reduce the number of tedious tasks, integrating workflows into Microsoft Teams to make your life easier!

withe board

White Paper For Business Leaders
4 Tech Tips To Prepare For What’s To Come.

Business leaders in the digital world we live in understand that their technology roadmap goes hand in hand with their business roadmap. When your IT capabilities are aligned with your business needs, your business can fly at a light speed without too much friction. ​

This white paper for business leaders has four technology tips that can come in handy when you build your preparedness plan. 

Remote Work Webinar Series

101 webinar

Remote Work 101 Webinar on COVID-19 Preparedness

On Demand Webinar

This Webinar cover the bare minimum essentials that we encourage you to think about and implement sooner than later to effectively set up remote working and stay as productive as possible during this difficult time.

102 webinar

Remote Work 102: Ramping Up for Remote Working Scenarios

On Demand Webinar

This follow-up webinar will continue this remote work theme, and will include demos to help your staff understand exactly how a tool like Microsoft Teams can be utilized while working remotely, so that you can stay connected and productive even when you're working from home.

103 webinar

Remote Work 103: Windows Virtual Desktop Makes Remote Working Easier

On Demand Webinar

Since the outbreak of COVID-19, organizations across the globe have found themselves in unprecedented times. Many organizations who once relied on on-premise work setups have been left scrambling to find remote working options for their employees.

104 webinar

Remote Work 104: Five Remote Work Security Tips to Keep In Mind

On Demand Webinar

In this fourth webinar in our Remote Work series, join Marc Mendez, ProServeIT's cybersecurity Solutions Architect, to understand the top 5 remote work security tips that we think your organization should keep in mind as you move to a remote work model. We'll also allow plenty of time for your questions at the end of our presentation.

105 webinar

Remote Work 105: Using Bots to Address Employee Wellness During COVID-19 & After

On  Demand Webinar

In our fifth installment of our Remote Work webinar series, we're going to address these questions, and more! Join Alfero Chingono and Stephanie Baskerville for a dialogue on employee wellness during difficult times, and an exploration of how bots could be a potential game-changer for all organizations out there. Bring your questions, too, and let's start a dialogue around employee wellness!