PRIVACY POLICY

ProServeIT Corporation (“ProServeIT”) created this privacy policy to demonstrate our firm commitment to privacy and to assure customers that we adhere to industry-standard best practices to protect their sensitive and private information from unauthorized disclosure, misuse, alteration and destruction.

If users have questions or concerns regarding this privacy policy, please contact us at privacy@proserveit.com.

The following discloses our information gathering and dissemination practices for this web site, www.proserveit.com, and all its content.

Data Collection

ProServeIT does not collect personally identifiable information about individuals except when such individuals specifically provide such information to us on a voluntary basis. “Personally identifiable information” is identifying information about an individual such as a name, address, e-mail address or phone number.

ProServeIT may collect:

  1. IP addresses and or domain names (where applicable) of visitors to the website
  2. The e-mail addresses of those who communicate with us via e-mail
  3. Information volunteered by a consumer or partner, such as survey information and/or site registrations

ProServeIT may use IP addresses and domain names to help diagnose problems and to administer the website. In addition, the information ProServeIT collects is used to:

  1. Improve the content of the website
  2. Customize the content and layout of the site’s pages for individual customers
  3. Notify consumers about updates to the site
  4. Respond to requests for information
  5. Send newsletters
  6. Assess applications such as partner and job applications
  7. Contact consumers for marketing purposes

The information gathered is not shared with third parties for commercial purposes.

Micro-sites

Certain ProServeIT.com’s webpages are accessible by invitation only. ProServeIT will send an email containing a link to a private site created specifically for the intended user (the “micro-site”). Information that a user provides within a micro-site may be used:

  1. For permission purposes
  2. For tracking information on how often users access their micro-site
  3. To determine which documents users view, so ProServeIT can acquire feedback on the effectiveness of its content

If a micro-site user elects to use ProServeIT’s referral service within the micro-site to inform a third party (a “Referral”) about the user’s micro-site, we the user for the referral’s name and e-mail address. ProServeIT will automatically send the referral a one-time e-mail invitation to visit the site. ProServeIT stores this information for the purpose of sending the one-time email and tracking the success of the referral program. The referral may contact ProServeIT at remove@proserveit.com to request the removal of this information from the database. If the referral chooses to access the micro-site, the referral shall also be subject to this privacy policy and ProServeIT Terms and Conditions of Use Governing the ProServeIT Web Site.

Links to third-party web sites

In the event this web site contains links to other sites owned and maintained by companies other than ProServeIT, ProServeIT is not responsible for the privacy practices or the content of such sites. Users should check the applicable privacy policy of such linked sites.

Opting out

Upon request, ProServeIT Corporation will allow any user to “opt out” of further promotional contacts at any time. Additionally, upon request, ProServeIT will use reasonable efforts to allow users to update or correct personal information previously submitted which the user states is erroneous. Users will receive a response from ProServeIT within 30 days of submitting their request.

Through this web site, ProServeIT provides users with the opportunity to subscribe to various newsletters. These newsletters provide updates about ProServeIT such as press releases, “in the news” information and career opportunities. These newsletters are only sent out to users who have specifically signed up and opted-in to these services. Users can unsubscribe to any or all of the newsletters by updating their personal profile, which they can access from a link in any of the newsletters we send them or by sending an e-mail to ProServeIT at remove@proserveit.com.

If you would like to opt-out of promotional contacts or if you would like your personal information updated or corrected, please contact us using one of the following methods:

  1. You can send an e-mail to remove@proserveit.com
  2. You can phone us at 416.363.9320, ext 225, ATTN: Marketing Department

Security

ProServeIT uses reasonable efforts to keep confidential all customer and partner information, not just sensitive and private information mentioned above. Only employees who need the information as part of their day-to-day responsibilities are granted access to personally identifiable information.

Notification of changes

This privacy policy is effective as of November 15, 2005. Please check our privacy policy periodically as ProServeIT reserves the right to change this policy at any time. Changes to ProServeIT’s privacy policy will be posted to this web site.

If, however, we intend to use personally identifiable information in a manner different from that stated at the time of collection, we will notify users by e-mail or by posting a prominent notice on our web site 30 days prior to implementing the change.

Miscellaneous

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

This policy and the statements outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

If you have any questions about the security of our web site, you can send an e-mail to privacy@proserveit.com

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